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Please Help... Tesla Model S: Maximum battery charge level reduced (cannot get past 20 miles)

wk057

Vendor & Senior Tinkerer
Feb 23, 2014
5,982
13,695
Hickory, NC, USA
057tech has been overall helpful but i'm still waiting on an estimate for cost and time.

We've been absolutely swamped lately, so some email response times have been crappy. Sorry about that. I've been trying to find some more folks to man the phones/emails, but it's been a challenge.

If you've got a ticket # or something I can check into it.
 
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So I got up this morning and my maximum battery charge level reduced was gone and my car is charging up with no problem, I don't know what happened I been dealing with this problem for 2 months and today it fixed itself!? So my next question is do I really need a new battery? No update or anything drove the car everything is fine something is fishy about this whole situation
 
So I got up this morning and my maximum battery charge level reduced was gone and my car is charging up with no problem, I don't know what happened I been dealing with this problem for 2 months and today it fixed itself!? So my next question is do I really need a new battery? No update or anything drove the car everything is fine something is fishy about this whole situation
Wow, that is excellent! If you were normally charging to 90% before, try charging to 80% now just in case. I think you should report the behavior to Tesla after a few days if the problem doesn't recur...it might just be software. If you have trouble again, these third-party companies can help also for about or less than $5k to repair the main battery:

www.recell-ev.com

www.057tech.com

www.grubermotors.com

www.electrifiedgarage.com
 
So I got up this morning and my maximum battery charge level reduced was gone and my car is charging up with no problem, I don't know what happened I been dealing with this problem for 2 months and today it fixed itself!? So my next question is do I really need a new battery? No update or anything drove the car everything is fine something is fishy about this whole situation
My car was in the shop for a battery replacement and I pushed back and just last week they said they made a software fix in the shop. Could it have been released over the air and just taken time to adjust? I remember there being a software update just before all my error codes started popping up however it was cold and rainy too but still suspicious.

I read this post: Explaining Changes post-firmware 2019.16 Regarding Range Loss | wk057's SkieNET and I feel this is all related. I believe they verbally told me something about the "6th module" after looking through my logs. I didn't have a clue what they really meant at the time.
 
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At this point I can't trust what tesla tells me about this car because they told me I needed a new battery and completely blew off the fact my car only had 88k miles and was only 4 months out of warranty. I was the new owner and they took that as let tell him new battery for 20k. After calling around and talking to someone he told me it was software and just wait it will fix its self
 
We've been absolutely swamped lately, so some email response times have been crappy. Sorry about that. I've been trying to find some more folks to man the phones/emails, but it's been a challenge.

If you've got a ticket # or something I can check into it.
I completely understand being one of the few "non Tesla" repair shops. I ended up working with Recell. Definitely nothing against you guys just working numbers and shipping to you and back would be double that of getting it to Recell and back which put the price only a couple grand cheaper than a refurb battery from tesla. I just wanted to post in here noting that you guys were great and upfront trying to work stuff out. Just logistically I went with Recell, who also have been great working with so far.
 
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I got mine April 1st lol feels like the joke was on me. I am arranging a battery repair through Recell-ev in texas. I was thinking of writing up a review of my entire experience on here since I feel like with factory warranties coming to an end for lots of people soon, alternative options may start being extremely helpful.
Hi Travis, Can you let me know how your experience with Recell-ev was? I'm about to send my S85 all the way across the country to them. I must say that from communications with them they've been excellent, but I'd love to know how the actual work was.
Thanks!
 
Hi Travis, Can you let me know how your experience with Recell-ev was? I'm about to send my S85 all the way across the country to them. I must say that from communications with them they've been excellent, but I'd love to know how the actual work was.
Thanks!
I had an amazing experience with them they, were faster than they said they would be (7-10) days they answered every question I asked, usually within a couple hours. They also would send regular updates on the progress and told me what was actually wrong with the battery. They helped find the cheapest shipping back to me. I have only had it back since Saturday, everything is working perfectly so far and would recommend them to anyone that can't afford the 20000 for a new battery.
 

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