That’s both good to know and frustrating at the same time. Mobile Service in Winnipeg hasn’t been available for me since about 3 months ago when I had them out to fix a window that wouldn’t close. I had called the Calgary Tesla store where I bought my car from to ask if they could tell me anything and the person just told me that they weren’t aware of any current mobile service options in Winnipeg.
I think it depends on what the job is. i was able to put in a mobile order for water dripping inside the car through the air intake area during a rain storm in October. Tried to select a tire swap around the same time and only had the option of going with Minnesota like yourself. I ended up using a third party to mount/balance my tires.That’s both good to know and frustrating at the same time. Mobile Service in Winnipeg hasn’t been available for me since about 3 months ago when I had them out to fix a window that wouldn’t close. I had called the Calgary Tesla store where I bought my car from to ask if they could tell me anything and the person just told me that they weren’t aware of any current mobile service options in Winnipeg.
I also just finished waiting 2.5 weeks for Tesla Online Order Support to bother replying to an inquiry about an order for tires and rims that I’d placed over 2 months ago only to have them tell me to try using the app to schedule mobile service and put in the description that I was wondering where my order was. I emailed them back just minutes ago informing them that there is no way to schedule mobile service appointments in Winnipeg (and hasn’t been for months) and that I was dumbfounded why ”Online Order Support” wouldn’t/couldn’t answer any questions about an order I placed ONLINE over 2 months ago for items listed as “in-stock” that still are stuck in limbo. If “Online Order Support” doesn’t answer questions about Online Orders…um…why do they exist??? ARGH!
Sorry for the rant. Genuinely thanks for sharing what you know about actually being able to get mobile service even if I haven’t jump through hoops to get it.
Brock
Thanks for sharing that. It’s “good” to know that others may be experiencing the same challenge getting the tire packages so at least I know it’s not just me. This is my third year in a row trying to order a Tire Package from Tesla Online. The first year I ordered them, they shipped them to the Calgary service centre but wouldn’t allow my sister who lives there to go pick them up and and ship them to me in Winnipeg. They also wouldn’t just ship them themselves and charge me for it. They said I had to drive my vehicle to Calgary and they had to install them. The next year, I similarly waited months on end only to have Tesla tell me they wouldn’t be able to fulfill my order.
if i were you, i'd just buy a set of aftermarket rims shipped to your house and then buy a set of winters from costco or something where they would install and balance. i was able to buy a set of the bluetooth TPMS from service when i picked up my car in Sept from Saskatoon. They should be able to ship to your house.Thanks for sharing that. It’s “good” to know that others may be experiencing the same challenge getting the tire packages so at least I know it’s not just me. This is my third year in a row trying to order a Tire Package from Tesla Online. The first year I ordered them, they shipped them to the Calgary service centre but wouldn’t allow my sister who lives there to go pick them up and and ship them to me in Winnipeg. They also wouldn’t just ship them themselves and charge me for it. They said I had to drive my vehicle to Calgary and they had to install them. The next year, I similarly waited months on end only to have Tesla tell me they wouldn’t be able to fulfill my order.
I’m hoping against hope that this year they will figure out how to eventually get this done.
