We picked up a new Tesla Model Y - Long Range Dual Motor on April 6 2021.
This is what it looked like on delivery.
This is what it looked like on delivery.
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Poor quality control on the Model Y
- Thread starter tedson
- Start date
dc5itr888
Member
They cant anymore for a majority of the items since it past the 100 mile grace period.
I got mine delivered April 8th and was VERY lucky to have it near flawless. I was choosing between your pickup location of Marina Del Ray or Burbank but ended up picking Burbank which then ended up getting home delivery
damonbrodie
Member
I don't understand why Tesla doesn't have a team that takes cars as they roll off the production line and looks for QC issues and corrects them on the spot. The advantage would be that repetitive issues could be noted and fed right away in the production line.
The prep teams at the delivery centers should just be handling issues that have occurred during transport.
The prep teams at the delivery centers should just be handling issues that have occurred during transport.
I think its cheaper for them to see if they can get away with it all lol
damonbrodie
Member
No doubt this plays a big part - my suggestions are obvious and they haven't implemented them so its clear they think it is good enough.
Still - some of the stuff in the OPs video would be objectionable to just about every car buyer. Dirt on the headliner? That seems to be pretty common, and how is it the prep team misses it?
The door alignment issue - that's a problem that needs to be corrected before delivery.
Some of the other stuff - the nicks, and scratches? I think there are some buyers that won't notice or care about those, and they'll just play the wait and see game.
As a new Tesla Model Y owner since March 2021, I agreed Tesla lacks QA and SC tech lacks training. The second row seat of my car was stuck and not moveable. It is fixed after two visits and a week without my new car. The repair left a small deep scratch by the door entry and I have to schedule another visit to fix it.
kindofblue
Member
We took delivery 3/31 and have had no issues. Just sayin'.
mtx450
Member
I think the moral of the story is to inspect the car upon delivery, that's it. If you don't, then this is on you I'm afraid. You can't buy a Tesla (or any brand new car) without giving it a thorough inspection. Sucks this happened.
OCJeff
Active Member
Yes, I 100% agree with you, but as a pending Tesla owner I see more and more things that I need to look out for. In a way this is a good thing - a better idea of what the areas of concern are, but at the same time this list of items seems to be ever growing. Are all of these areas called out on the delivery inspection checklist? (I mean that as a genuine curiosity - most of these items would bother me but may not easily be captured at pickup)
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Exelion
Member
While I do agree (and had a complete two page checklist when I went through mine) I never had to do that with any other car brand.
Of course I found issues with mine, the most notable one in the pic......and yea mobile service took care of it so good on those guys. Owning so many used cars, one gets pretty good at thorough inspections. But I also realize the majority of people shouldn’t have to do this when buying brand new cars.
It’s basically doing a used-car multipoint inspection on a new car. If anything, it gives the Tesla-haters more mud to sling. Tesla can, and hopefully will, do better.
Attachments
Like any car you buy. Take your time inspecting it. The minute you drive off, it’s yours to own. Including the defects. I declined my delivery because there were significant discoloration on the driver side door. Back of the line I go, but it’s worth the wait. You won’t be able to look pass it once you’ve noticed it.
Crazy. Tesla has been delivering cars with mis-matched trim for years and it still blows my mind. How do these cars leave the factory in this state?
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What is this 100 mile grace period and how does it work? Do we get 100 miles to inspect and report defects to be fixed free of charge?
This sounds good. I thought it was once we drive off the lot it's our problem other than warranty claims. Of course I couldn't get home and back to Tesla in under 100 miles. But at least I could inspect in at home on my own time and call them.
This has been a problem for years, it's not going to change until more people start rejecting delivery, this needs to be happening on a regular basis. Even then there is still a good pool of people new to the brand willing to overlook things...
SabrToothSqrl
Active Member
Welcome to tesla "quality" and "service". I haven't suggest anyone buy one since service went to *sugar* in 2019.
Exelion
Member
Uninspected, like they’ve been for the past ten years!
Then again, if they had a thorough pre-delivery inspection, there would only be eight cars deliverable each day.
the inspection needs to happen long before the cars are loaded onto the transport truck to make a difference.
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