First of all I'm not mad at tesla or my car. I am however furious at the service scheduler, he completely wasted 2 days of my vacation. I have a laundry list of things to fix which doesnt bother me, i knew what I was getting into buying such a revolutionary car. being treated like total crap and being lied to, that's where I draw the line. the scheduler told me they'd fix the main problem I called about (noisy FWD hinges) if i just dropped by in the next 2 days. the service scheduler had me drive out (2 hours to the closest service center btw) only to turn me away both times. The first time they turned me away because all the techs left an hour early. The second time they turned me away telling me the problem would take longer to fix (I had sent a video of the noise, they knew the problem before I even drove out) and that the earliest they can fix the issue is over a month away, seriously WTF! obviously there is more to the issue than im writing but the jist is, he should have just told me from the beginning that the earliest appointment is a month away and saved me the time driving out on my short vacation or they should have at least brought the damn car into their shop and looked at it like he told me they'd do if i brought it in. I have honestly received better customer service at arby's ordering a sandwich. who do I write at tesla to lodge a complaint about this guy?