I just took my car in to rotate tires and check my charging cables due to a couple errors at a supercharger. I was in and out in less than two hours. My service advisor said they are working through a backlog right now and he anticipates that next week they will be going to a new streamlined service where you don't get entered into a queue and your car sits for a week before someone looks at it. He said most service will be done on the same day if possible. I hope this is good information from him because being without my car for a week and having an ICE rental is why I did not like taking my car in.