Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.

Post delivery minor repair query

Hi all - 24 hours in and loving my Model 3. I noticed a small paintwork scratch on collection in Birmingham yesterday, which they logged. Today I had a detailer run his eye over the car and spotted a small dent in the chrome window trim. No idea how I missed it yesterday but hey ho. So that’s 2 issues, not too bad I suppose given some of the stories I’ve read.

Not entirely sure of the process to get these fixed though. So I decided to submit both of them as a service request via the Tesla app. Next availability in Bristol is end October. My assumption is that Tesla will fix both of these with no payment required. At the point I submitted the service request I’d done 103 miles but 90 miles of that was driving home from Birmingham.

Is this the right process? Anything else I should be doing?
  • Like
Reactions: Roy W.

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.