The upgrades screen in the app now has the following text:
The upgrades page on the website has been updated with the relevant FAQ. Premium connectivity purchases are not eligible. Full FAQ entry:
Curiously, there's no mention of upgrades purchased through the website. I don't have any available upgrades, but maybe someone who does could pull up the purchase page and see if there's any mention of refunds there.
You have up to 48 hours after purchasing to request a full refund. A refund can only be requested once per upgrade.
The upgrades page on the website has been updated with the relevant FAQ. Premium connectivity purchases are not eligible. Full FAQ entry:
Are upgrade purchases refundable?
Yes. For upgrades purchased from the Tesla app, you can request a refund from the Tesla app within 48 hours of purchase. All refund conditions are available in your Tesla app. If an upgrade was purchased in a Service Center, contact your local Service Center.
You cannot receive a refund for subscriptions including Premium Connectivity.
Curiously, there's no mention of upgrades purchased through the website. I don't have any available upgrades, but maybe someone who does could pull up the purchase page and see if there's any mention of refunds there.