I returned home from a holiday break and when I went to charge my Tesla the night of my return, there was a software update waiting for me. So I plugged the vehicle in and accepted the update thinking it would be just a plain jane update, but behold my Model X is now "bricked".
It is unresponsive, with either of my keys. When I walk up to the vehicle no lights turn on, the side mirrors do not come to attention. Doors don't open upon pushing either the key fob buttons or the actual door handles so I have no way to get into the vehicle. Even when speaking to roadside assistance, we tried to unlatch the charge cord (push the trunk button on the key fob while placing it on top of the charge cord port) but it still did not release.
I have called Roadside Assistance several times and have been transferred, twice now, to my local dealer (Buena Park) about sending a mobile tech out to try and re-update the software update manually. It has been over a week now.
Any thoughts of what else I can try myself?
Thanks
It is unresponsive, with either of my keys. When I walk up to the vehicle no lights turn on, the side mirrors do not come to attention. Doors don't open upon pushing either the key fob buttons or the actual door handles so I have no way to get into the vehicle. Even when speaking to roadside assistance, we tried to unlatch the charge cord (push the trunk button on the key fob while placing it on top of the charge cord port) but it still did not release.
I have called Roadside Assistance several times and have been transferred, twice now, to my local dealer (Buena Park) about sending a mobile tech out to try and re-update the software update manually. It has been over a week now.
Any thoughts of what else I can try myself?
Thanks