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power blaster /neurio?

trautmane2

Member
Jul 13, 2019
178
126
Leesburg, VA
The install of my solar glass roof in northern Virginia (no powerwalls) should be done today (fingers crossed). Because I had read this thread in October, when the electricians arrived midway through my install I asked them about the power blaster. Their initial pull sheet did not include a power blaster. I told them (and my installation advisor) that monitoring was very important to me and asked if they could include a power blaster for me. There was an unrelated problem with the initial pull sheet, so the electricians had to return a second day with the correct parts. On the second electrical install day, they brought and installed a power blaster for me. I can't be sure how much my request and/or the fact that the electricians had to return another day anyway factored into the end result of getting a power blaster.

I'm very thankful for the info others have posted here since I would not have known anything about this otherwise!

The head electrician mentioned that Tesla was phasing out the power blasters and moving to a different solution. He did not reveal anything more specific than that, so it still isn't clear to me whether my power blaster was accidentally or purposefully omitted.

All of this being said, I have yet to see anything in the app since my install is not yet complete - hopefully it shows all the important data once things are up and running.
 
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GuyDude

Member
Sep 11, 2017
279
283
Orange County, CA
So it seems San Diego and Irvine do not allow Power Blasters. If I knew this I would have gotten the powerwalls initially and taken advantage of the rebates.... Tesla design team messed this one up...
 

GuyDude

Member
Sep 11, 2017
279
283
Orange County, CA
The install of my solar glass roof in northern Virginia (no powerwalls) should be done today (fingers crossed). Because I had read this thread in October, when the electricians arrived midway through my install I asked them about the power blaster. Their initial pull sheet did not include a power blaster. I told them (and my installation advisor) that monitoring was very important to me and asked if they could include a power blaster for me. There was an unrelated problem with the initial pull sheet, so the electricians had to return a second day with the correct parts. On the second electrical install day, they brought and installed a power blaster for me. I can't be sure how much my request and/or the fact that the electricians had to return another day anyway factored into the end result of getting a power blaster.

I'm very thankful for the info others have posted here since I would not have known anything about this otherwise!

The head electrician mentioned that Tesla was phasing out the power blasters and moving to a different solution. He did not reveal anything more specific than that, so it still isn't clear to me whether my power blaster was accidentally or purposefully omitted.

All of this being said, I have yet to see anything in the app since my install is not yet complete - hopefully it shows all the important data once things are up and running.

Congrats!! let us know how it goes and post some pics! :)
 

run-the-joules

Active Member
Aug 13, 2017
3,561
6,363
SF Bay
The install of my solar glass roof in northern Virginia (no powerwalls) should be done today (fingers crossed). Because I had read this thread in October, when the electricians arrived midway through my install I asked them about the power blaster. Their initial pull sheet did not include a power blaster. I told them (and my installation advisor) that monitoring was very important to me and asked if they could include a power blaster for me. There was an unrelated problem with the initial pull sheet, so the electricians had to return a second day with the correct parts. On the second electrical install day, they brought and installed a power blaster for me. I can't be sure how much my request and/or the fact that the electricians had to return another day anyway factored into the end result of getting a power blaster.

I'm very thankful for the info others have posted here since I would not have known anything about this otherwise!

The head electrician mentioned that Tesla was phasing out the power blasters and moving to a different solution. He did not reveal anything more specific than that, so it still isn't clear to me whether my power blaster was accidentally or purposefully omitted.

All of this being said, I have yet to see anything in the app since my install is not yet complete - hopefully it shows all the important data once things are up and running.

Damn. I wasn't able to get one, they basically said since many/most customers end up installing powerwalls it ends up being a waste of a couple hundred bucks. In hindsight I should have just offered to pay it. That said, I am going to add powerwalls as soon as I can spare the $18k to do so…
 

Alex_M

Member
Sep 27, 2017
12
8
Sherman Oaks, Ca
My panels were installed a few weeks ago, (no Powerwall) PTO is pending. I noticed that the power blaster is laying in a box on the ground. I am assuming that Tesla did not find space to install of was to lazy to do it. If were were to install it my self, how do you integrate in with Tesla up?
 

BrettS

Active Member
Mar 28, 2017
2,108
2,511
Orlando, FL
My panels were installed a few weeks ago, (no Powerwall) PTO is pending. I noticed that the power blaster is laying in a box on the ground. I am assuming that Tesla did not find space to install of was to lazy to do it. If were were to install it my self, how do you integrate in with Tesla up?

Unfortunately I don’t think there is any way for you to integrate it yourself. It needs to be done by tesla on the back end. However, there have definitely been a few people who reported that their powerblaster wasn’t reporting to tesla and they called support and were able to get it worked out. Since you already have the device you could connect it and then after PTO when you get access to your app you could call Tesla and tell them that you aren’t seeing your power usage data in the app. Perhaps then they would be able to connect it to your account.
 

GuyDude

Member
Sep 11, 2017
279
283
Orange County, CA
My panels were installed a few weeks ago, (no Powerwall) PTO is pending. I noticed that the power blaster is laying in a box on the ground. I am assuming that Tesla did not find space to install of was to lazy to do it. If were were to install it my self, how do you integrate in with Tesla up?

If you provide tesla with the SN and Mac they will activate for you
 
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Wannaretire

Member
Jul 16, 2020
87
12
94536
Just read thru this thread. I just got pto last week and don't have consumption data in the app. Screenshot attached. What should I do to try and get this resolved? I'm in the sf bay area/fremont if that matters. Thank you!
 

albertm3

Member
Sep 13, 2019
33
11
NorCal
I had the same problem. I got PTO last Friday, and only getting solar production graph.
Call this morning, told them the power blaster S/N number, and the 16 digitals MAC number.

The reps was able to update my account with the power blaster information which I provided. Within 10 mins, my apps screen shows 3 circles. (Grid) - (Home) - (Solar). I see Solar is moving into my home. No (Grid) information.

After sunset, all 3 circles grey out.

My guess is the power blaster data have not update in the server yet. But my account is setup to get the information.
The reps told me, they update at mid-night everyday. I will wait to see what happen tomorrow morning.

But it's moving in the right direction.

When you call, tell them you have the power blaster installed, but it's not registered into the system yet. You have the S/N and Mac address. Then they will know what to do.

Since it doesn't have my home consumption data, I got a 1000%+ energy offset. :)

IMG_7C65382202D3-1.jpeg
IMG_6A225E4E12A2-1.jpeg
 
Last edited:

albertm3

Member
Sep 13, 2019
33
11
NorCal
Anyone have the model # if i wanted to add one myself and see if I can get Tesla to activate it?

IMG_20200903_143449768.jpg

I don't think you can buy this online. It looks like a special version for Tesla. Because Neurio get sold to Generac, and my guess is Generac don't want to create a device for Tesla. end of life then.

Even you can get hold of one, it's a very difficult job in some case, If you have 4 wires, like mine, You need to buy an extra pair of CT, and because it's very tight to fit 4 CTs over 4 wires. My installer has to remove my meter, and pull out all the main wire from meter to install.

If you only have two wires, and it's at the top. Then it should be easier. Also because you have to move around the wire inside, it can be dangerous if you don't know what you're doing.
 

run-the-joules

Active Member
Aug 13, 2017
3,561
6,363
SF Bay
View attachment 617840

I don't think you can buy this online. It looks like a special version for Tesla. Because Neurio get sold to Generac, and my guess is Generac don't want to create a device for Tesla. end of life then.

Even you can get hold of one, it's a very difficult job in some case, If you have 4 wires, like mine, You need to buy an extra pair of CT, and because it's very tight to fit 4 CTs over 4 wires. My installer has to remove my meter, and pull out all the main wire from meter to install.

If you only have two wires, and it's at the top. Then it should be easier. Also because you have to move around the wire inside, it can be dangerous if you don't know what you're doing.

ah interesting. I guess with my eagle 200 I can kinda approximate the relevant info anyway, just need to get off my ass and finish getting the modbus stuff I need to get my real-time output from the inverter into home assistant.
 
Mar 1, 2021
77
19
San Diego, CA
I am just glad that I found this page because the Tesla customer service have been giving me a run around.

I just got my solar installed (without powerwall) and was not able to see the consumption data. Called the customer service and did the dance with them and found out that they didn't install the power blaster. on further questioning I was told that the city of san diego doesn't allow the power blaster installation. this doesn't seem to be true based on this thread and Tesla is just trying to cut corners on the cost.

I would definitely keep pressing them for this but meantime, if someone has gotten attention to this issue by calling some specific Tesla team then please chime in...thanks for the help!!

I'm in San Diego too, and I did not get one installed either. I escalated to the resolutions team, we will see what they say.
 

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