As they get old they will limit more. I have seen it as high as 65% SOC. They told me the cooling system was not sufficient and to turn off regenerative braking and avoid prolonged acceleration...
Here is what Tesla customer support told me:
"Mat explained all of that to me, and made it sound like you would try the regenerative and braking suggestions on your next trip, and reach back out to the service center to see how it goes. While we are extremely thankful that you and so many others were early adopters to the Model S, unfortunately, there are certain characteristics of it that are not able to be retrofitted to fix the "issue," like the one you mention. We learned from early Engineering and have improved the cars tremendously along the way, and continue to improve them every day, as you know. However, after escalating to the Regional team and masterminds behind the cars like the FTS team and Engineering teams, we have exhausted all of our options.
While I understand your frustration, at this point, beyond the suggestions Mat discussed with you, you could pursue a trade-in for your car. I would be happy to set you up with the Sales team in your area who could explore those options with you. There are many affordable "newer" Model S's and X's now through our CPO program... just a thought."