Hi All Finally got my first PW installed last week. Since I care more about harvesting power from solar during the day, to use at night, I set the reserve to just 15% and the PW to Self-powered mode. However, it never discharges any energy. I called the support number, and they said it was an app issue, and that they'd have the next level of tech support 'force' the update. This will take 3-5 days. Not impressed. They also have issues finding my account everytime I call, whatever system they're using is hopeless. Is anyone else having this issue? My only other question for now: is there a way to export the power usage data? The 2 days the app gives me makes it a bit tricky to do any analysis. I'm on the fence between getting a super-cheap rate (currently 3.8c per kWh) and storing as much as I can, or re-upping with Green Mountain for them to buy-back surplus power, in which case the PW becomes all about backup. Thanks all!