I am in the midst of a gateway and three Powerwall install. Due to logistics, the gateway was wired in three weeks ahead of the Powerwall.
Apparently, I have a gateway that is currently refusing to allow solar export and curtailing soar production to match the house usage.(three weeks of no solar exports!!) The gateway also seems to be unable to power up the Powerwalls. Tesla's comments so far have been "wait for an overnight firmware update" (@21.31.1 now), "those are some interesting communication errors", and "we have passed the information to Tier 3".
No amount of gateway reset / breaker flipping / reset switch flipping alters the behavior.
Anyone have a similar issue? There may also be an issue with a Powerwall (#2) not passing 12V on the CANbus, that may or may not be related to the Powerwall power up issue. Certainly, the Powerwall (#3) wired beyond #2 is never going to start without 12V on the CANbus, but why the first two won't escapes me.
All the best,
BG
Apparently, I have a gateway that is currently refusing to allow solar export and curtailing soar production to match the house usage.(three weeks of no solar exports!!) The gateway also seems to be unable to power up the Powerwalls. Tesla's comments so far have been "wait for an overnight firmware update" (@21.31.1 now), "those are some interesting communication errors", and "we have passed the information to Tier 3".
No amount of gateway reset / breaker flipping / reset switch flipping alters the behavior.
Anyone have a similar issue? There may also be an issue with a Powerwall (#2) not passing 12V on the CANbus, that may or may not be related to the Powerwall power up issue. Certainly, the Powerwall (#3) wired beyond #2 is never going to start without 12V on the CANbus, but why the first two won't escapes me.
All the best,
BG