Yesterday morning around 7 AM my app was showing zero data from my Powerwalls. This happened once before when I noticed the green lights on the batteries were blinking. A gateway reset solved that. But this time the battery lights were solid, but the reset didn't fix anything.
Even more odd - the gateway's WiFi is no longer broadcasting. I can stand right next to it and not see the TEG-xxx. My Gateway usually connects to my router via ethernet cable. Except for single issue described above, have always been able to connect.
Things I have tried - resetting gateway several times. I turned off/on the Powerwall switches and nearby circuit breaker. I then added switching off/on the circuit breaker in the main panels. Reset the gateway. Still nothing, no data, no WiFi.
Any help please as I don't want to wait on hold for hours with tech support.
Even more odd - the gateway's WiFi is no longer broadcasting. I can stand right next to it and not see the TEG-xxx. My Gateway usually connects to my router via ethernet cable. Except for single issue described above, have always been able to connect.
Things I have tried - resetting gateway several times. I turned off/on the Powerwall switches and nearby circuit breaker. I then added switching off/on the circuit breaker in the main panels. Reset the gateway. Still nothing, no data, no WiFi.
Any help please as I don't want to wait on hold for hours with tech support.