Yesterday morning around 7 AM my app was showing zero data from my Powerwalls. This happened once before when I noticed the green lights on the batteries were blinking. A gateway reset solved that. But this time the battery lights were solid, but the reset didn't fix anything.
The gateway's WiFi is now no longer broadcasting. I can stand right next to it and not see the TEG-xxx. My Gateway usually connects to my router via ethernet cable. Except for single issue described above, have always been able to connect.
Things I have tried - resetting gateway several times. I turned off/on the Powerwall switches and nearby circuit breaker. I then added switching off/on the circuit breaker in the main panels. Reset the gateway. Still nothing, no data or data logging in the app., and no way for me to reach the gateway’s internal URL.
Any help please as I don't want to wait on hold for hours with tech support.
The gateway's WiFi is now no longer broadcasting. I can stand right next to it and not see the TEG-xxx. My Gateway usually connects to my router via ethernet cable. Except for single issue described above, have always been able to connect.
Things I have tried - resetting gateway several times. I turned off/on the Powerwall switches and nearby circuit breaker. I then added switching off/on the circuit breaker in the main panels. Reset the gateway. Still nothing, no data or data logging in the app., and no way for me to reach the gateway’s internal URL.
Any help please as I don't want to wait on hold for hours with tech support.