This is a very long post, so please bare with me and read the entire post prior to commenting.
I picked up MY Tesla on Saturday 5/1, drove immediately to a highly reviewed PPF and Wrap Shop in Orlando, FL. Left the car there over the weekend for them to begin working on a full front PPF, lower side rocker panels, full rear bumper and partial lift gate, and front window tints. Monday afternoon I received a text, along with a beautiful photo of the completed vehicle, and was advised I could pick it up today, Tuesday afternoon. On our way to the shop, I received a call telling me not to come in until tomorrow, without telling me why. The service technician than tells me, when I asked why, that the owner would call me shortly. Needles to say, I had a very bad feeling about what was about to transpire. The owner calls me a few minutes later, telling me she hit a wall taking the car out of the shop and damaged the passenger side rear quarter panel. Of course I was astounded and absolutely livid, even though she said she would take care of everything 1000%. The car has 30 miles on it, already going to a body shop.
I told her we were coming anyway to inspect the damage and to discuss what she was going to do to remedy the situation. The damage wasn’t too bad and they immediately had a dent repair guy out that day to get rid of the dent and I drove the car to their recommended body shop to repair the very slight paint damage and the slight residual damage where the panel was repaired by the dent specialist. The PPF shop was very embarrassed and profusely apologetic, and they agreed to refund the entire cost of all the film, plus the tinting of the front windows and also agreed to pay my May lease payment on my Subaru Outback, which I now have to keep another week due to the car being in the body shop. The body shop is also providing me with an iron clad lifetime warranty on the repair; they’ve been in business 45 years and have a sterling reputation with nothing but 5 star reviews. So all is good, the slight accident is saving me $3200 including the May payment to Subaru. They also agreed to put a clear film on the inside of the windshield which repels 98% of surface heat, adding another $265 to the total installation which becomes a free $3500 job.
So here’s the issue I’m really concerned about. How in the world did the car hit a wall, without sounding any alarms or warnings and without braking before impact. According to the owner, and I am taking her at her word because of how fair they’ve reacted, the car never issued any warning and never sounded any sort of alarm. How could the allegedly safest car in the world, with all the safety features and safety awards, not have issued an audible warning or applied any emergency brakes? This would have never happened in my 202Outback; the alarms would have sounded loud enough to wake the dead and the emergency brakes would have locked prior to any kind of low speed impact.
I’m really concerned that the safety record of Tesla is not all it’s advertised claimed to be.
Any comments or ideas, please?
I picked up MY Tesla on Saturday 5/1, drove immediately to a highly reviewed PPF and Wrap Shop in Orlando, FL. Left the car there over the weekend for them to begin working on a full front PPF, lower side rocker panels, full rear bumper and partial lift gate, and front window tints. Monday afternoon I received a text, along with a beautiful photo of the completed vehicle, and was advised I could pick it up today, Tuesday afternoon. On our way to the shop, I received a call telling me not to come in until tomorrow, without telling me why. The service technician than tells me, when I asked why, that the owner would call me shortly. Needles to say, I had a very bad feeling about what was about to transpire. The owner calls me a few minutes later, telling me she hit a wall taking the car out of the shop and damaged the passenger side rear quarter panel. Of course I was astounded and absolutely livid, even though she said she would take care of everything 1000%. The car has 30 miles on it, already going to a body shop.
I told her we were coming anyway to inspect the damage and to discuss what she was going to do to remedy the situation. The damage wasn’t too bad and they immediately had a dent repair guy out that day to get rid of the dent and I drove the car to their recommended body shop to repair the very slight paint damage and the slight residual damage where the panel was repaired by the dent specialist. The PPF shop was very embarrassed and profusely apologetic, and they agreed to refund the entire cost of all the film, plus the tinting of the front windows and also agreed to pay my May lease payment on my Subaru Outback, which I now have to keep another week due to the car being in the body shop. The body shop is also providing me with an iron clad lifetime warranty on the repair; they’ve been in business 45 years and have a sterling reputation with nothing but 5 star reviews. So all is good, the slight accident is saving me $3200 including the May payment to Subaru. They also agreed to put a clear film on the inside of the windshield which repels 98% of surface heat, adding another $265 to the total installation which becomes a free $3500 job.
So here’s the issue I’m really concerned about. How in the world did the car hit a wall, without sounding any alarms or warnings and without braking before impact. According to the owner, and I am taking her at her word because of how fair they’ve reacted, the car never issued any warning and never sounded any sort of alarm. How could the allegedly safest car in the world, with all the safety features and safety awards, not have issued an audible warning or applied any emergency brakes? This would have never happened in my 202Outback; the alarms would have sounded loud enough to wake the dead and the emergency brakes would have locked prior to any kind of low speed impact.
I’m really concerned that the safety record of Tesla is not all it’s advertised claimed to be.
Any comments or ideas, please?
