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Pre-2019 HW3 upgrades
- Thread starter wcorey
- Start date
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- Tags
- #model3 hw3.0 aph4
gilscales
Banned
they had the car for 6 days so...., they had scratched the front bumper while it was in the shop and replaced it with a new one, they originally quoted me a one day service but the car sat for 2 days without moving (TeslaFi), at least they did provide a loaner S, that was really nice of them as they no longer offer this unless they project 48 hours or more for the repairs.
Sigh. I was cancelled late Dec for a HW3 upgrade due to a lack of parts. Rebooked recently for Feb 7th (with other stuff I need done) and was told HW3 upgrades were not available yet. I have a 2017 Model 3.
My guess: this is gonna be done in standard Tesla style, so completely unorganized and chaotic. Sinilar to the spoiler rollout only more people involved.
My guess: this is gonna be done in standard Tesla style, so completely unorganized and chaotic. Sinilar to the spoiler rollout only more people involved.
gilscales
Banned
Yep, not much of a stretch on that one, no limb needed, that seems to be the way they do things.
Yeah, so unnecessary too. It would be easy enough to send out a mass email that says in very general terms how this will play out "group 1 are these people and they will be done in Q1, group 2 are these and they will be Q2. AP2.0 owners, you are in group "bit off more than we could chew" and you will be upgraded on Feb 30. Dont call us, we will call you."
gilscales
Banned
Yes I agree, I am not complaining though as I did get lucky, the fair thing would be to have a queue and when your number comes up you would have a short time to take the reservation (say maybe 7 days?) or it moves to the next and you could be moved back into the queue, apparently these types of reasonable way to order things for fairness are not something Tesla is able or willing to do.
FWIW when they did my car two months ago the only thing I had to do was re-pair my phone for music, and log back in to Netflix and Hulu. Didn’t lose profiles or trip odometer or settings.
9erDog
Member
Same here. I had it done yesterday and I just had to re-pair my phone for music. I haven’t checked out Netflix or Hulu yet.
gilscales
Banned
They also forgot to hook up the usb ports so had to go back today to have that done and driver profiles were erased again!
9erDog
Member
That’s not good. Which service center are you using? I used the Torrance once on 237th.
gilscales
Banned
9erDog
Member
I decided not to go there when the schedule for my service was too far out. I have had good luck with them before though. I did confirm that my profiles remained after the upgrade and did have to log back in to Netflix and Hulu.
Atari2600
Active Member
I was told earlier model 3 will need some wiring changed out and that they were starting with later Model 3s first then tackling the older ones later. This was the Cincinnati Ohio service center. I had my car in for an alignment.
I wonder if this is a difference in CAN bus wiring harness?
I wonder if this is a difference in CAN bus wiring harness?
Glamisduner
Active Member
Man I would be pissed. I would want to to pay for re-ppf on the front bumper. It's not cheap!
Second time is the charm for me. I tried again and got this message from Tesla..
Good morning,
This is Tesla Mobile Service. I do see that your profile is flagged as eligible for the HW3 retrofit. This is not mobile capable and must be performed at the service center. Please let us know your preferred center and we can schedule you accordingly. Thank you!
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