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Premium Connectivity

TheDStroyer

Member
Jan 12, 2020
37
10
Vancouver
Im from Canada and got my car but after the update it has no option for premium connectivity Netflix and youtube worked last week but now it says connect to WIFI is this normal or should i be able to use the features the account page has no option to subscribe to premium
 

Ericology

New Member
Mar 2, 2020
4
0
Vancouver
I just want to say that I have the same issue and I'm also in Canada. I had premium connectivity features on the day I picked up the car (1 week ago) and the next day they were gone.

Also no option to subscribe to premium.
 

Kevy Baby

Dis-Member
Supporting Member
Aug 11, 2019
2,047
2,060
Brea, CA
With this thread drift, I keep thinking of this old Dilbert

Keyboard.gif
 
  • Funny
Reactions: jjrandorin

greatcat

New Member
Feb 20, 2020
3
1
vancouver
I’m having the same issue. Version v10. 4.2 is what I updated to. All options are there (have not seen satellite map since day one, but Spotify and YouTube etc) but now Wi-Fi only.
 

greatcat

New Member
Feb 20, 2020
3
1
vancouver
Thought I should give people who got the same issue some update here.

I have contacted Tesla today via the online chat window. The rep was super helpful and actually been able to restore the streaming for me (30 day trial). youtue and web browser is still wifi only, but already much better.
 
  • Like
Reactions: Imaginathan

Imaginathan

Member
Jan 25, 2020
138
46
Ontario
We were told yesterday, on delivery day, that everyone has premium connectivity indefinitely until they figure out a subscription “system” up here on Hoth. We still don’t have it though :/.
 

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