Ruffles
Member
I had the Hansshow kit in my X and everything was working fine. Then, the 12V battery died and a Tesla ranger came to replace it. After the replacement, the struts on the HansShow kit wouldn't move. All of the LEDs lit up and the latch retracted and the speaker beeped but it wouldn't move. I tried resetting it and checked everything and told the Tesla Ranger I'd take care of it since it had nothing to do with the battery. It took me 2 days to get a response from HansShow on WhatsApp and they even missed scheduled debugging sessions. Finally, I got ahold of someone and he suggested checking the ground (which had never been disconnected since my original install). It seemed tight but I went ahead and loosened it and tightened it again and it instantly fixed the problem and it worked perfectly after that. It might be something to check.