@Flyguy3 - how did you contact Tesla? The most difficult part of this is that it is next to impossible to reach anyone over the phone. Do you have an email for them that they respond to? I was able to chat with someone online, who was not helpful, but said I should call the Fremont Delivery Center where I picked up my car and gave me the number. No one answers at the number, forcing one to leave a message. I doubt they will return my call.
I emailed our service center in Littleton, and also received a text from our delivery person in Las Vegas. The email I used is: [email protected]