Hey everyone. So, my Jeda wireless pad and USB Hub finally arrived this Wednesday. Hooked up everything and tested it that same evening. As you know, installation is extremely easy. Here are the details:
1. I have an iPhone 8 with no case
2. The pad will not charge my phone when it’s in the portrait position and properly placed on the pad
3. If I raise & manually hold my phone about 1/2 inch off the bottom lip, then it will activate and start charging
4. As soon as I let go of the phone and it slides back down to the bottom lip, then it stops charging
5. The above behavior happens on both the driver and passenger side of the pad... again when the phone is in the portrait position
6. When I put my phone in the landscape position, everything works fine 100% of the time and it always charges
Attached is a relatively short video I made demonstrating what I explained above.
Turn up the volume and you’ll hear my observations.
7. Jeda support asked me to remove the wireless pad and plug it into a household wall outlet to see if it haves any differently. It does not. Exactly same behavior as described above.
8. I also confirmed all ports on their USB hub are functioning properly (I plugged various devices into those ports and got power to all devices). So, the Hub works just fine when plugged into the vehicle.
9. I also tested with other USB cables to make sure the problem is not with the two Jeda supplied cables.
10. Jeda says they are looking into it and will get back to me.
So, has anyone ever heard of or experienced anything like this with their Jeda wireless pad?
Surely, this Jeda pad was designed to work properly with something like an iPhone 8.
Thoughts?
1. I have an iPhone 8 with no case
2. The pad will not charge my phone when it’s in the portrait position and properly placed on the pad
3. If I raise & manually hold my phone about 1/2 inch off the bottom lip, then it will activate and start charging
4. As soon as I let go of the phone and it slides back down to the bottom lip, then it stops charging
5. The above behavior happens on both the driver and passenger side of the pad... again when the phone is in the portrait position
6. When I put my phone in the landscape position, everything works fine 100% of the time and it always charges
Attached is a relatively short video I made demonstrating what I explained above.
Turn up the volume and you’ll hear my observations.
7. Jeda support asked me to remove the wireless pad and plug it into a household wall outlet to see if it haves any differently. It does not. Exactly same behavior as described above.
8. I also confirmed all ports on their USB hub are functioning properly (I plugged various devices into those ports and got power to all devices). So, the Hub works just fine when plugged into the vehicle.
9. I also tested with other USB cables to make sure the problem is not with the two Jeda supplied cables.
10. Jeda says they are looking into it and will get back to me.
So, has anyone ever heard of or experienced anything like this with their Jeda wireless pad?
Surely, this Jeda pad was designed to work properly with something like an iPhone 8.
Thoughts?
Last edited: