Problem with support function in mytelsa page

[mcbarnet007]

Has anyone seen this error? Using Chrome on OSX.

 

[murphyS90D]

Try using Internet Explorer. It usually doesn't work with Firefox either.

 

[mcbarnet007]

unfortunately I am on a Mac. Any other way?

 

[murphyS90D]

You could try Safari.
You could install Windows in Bootcamp.
You could install Windows in the free VirtualBox emulator.

I don't know but I suspect that website uses Active-X.

 

[mcbarnet007]

Silly me, I just tried it on my work computer that has IE and it is still giving me the same error. I guess it's not a browser problem but either a problem with my account or Tesla backend.