TMC is an independent, primarily volunteer organization that relies on ad revenue to cover its operating costs. Please consider whitelisting TMC on your ad blocker and becoming a Supporting Member. For more info: Support TMC

Problems registering on MyTesla - never receive verification e-mail

Discussion in 'Model S' started by Chris1970, Aug 9, 2014.

Tags:
  1. Chris1970

    Chris1970 Member

    Joined:
    Aug 1, 2014
    Messages:
    16
    Location:
    Stone Ridge, VA
    Greetings all. Just picked up a 2013 Tesla P85 after lusting over them for years. Absolutely love the car. Has anyone else had problems registering on MyTesla on the Tesla site? I've tried multiple e-mail addresses and I never receive the verification e-mail. I've checked my spam folder and waited over 24 hours. I'd really like to use the MyTesla app and connect my car to it. I can't seem to find any way to contact support on the site either. Am I the only one who has encountered this issue?

    Thanks,
    Chris
     
  2. Gabzqc

    Gabzqc Member

    Joined:
    Jul 10, 2014
    Messages:
    112
    Location:
    Finland, Helsinki
    @Chris1970 I have had the same problem, tried many times with different addresses and checked spam folders on all accounts, nothing arrives.
    :confused:
     
  3. pgiralt

    pgiralt Supporting Member

    Joined:
    Jun 16, 2013
    Messages:
    1,502
    Location:
    Cary, NC
    Just call the ownership number or email [email protected] and they should be able to help you.

    - - - Updated - - -

    Wait... How did you order your car without a MyTesla account? Scratch that... You probably bought it used.
     
  4. Chris1970

    Chris1970 Member

    Joined:
    Aug 1, 2014
    Messages:
    16
    Location:
    Stone Ridge, VA
    Thanks for the tip. Will try that. Yes, I bought it used (7 months old).

    Chris
     
  5. cctvman

    cctvman New Member

    Joined:
    Aug 10, 2014
    Messages:
    1
    Location:
    Orangeville, Ontario, Canada
    I have the exact same issue. Ordered my P85 (upgrade to + ???)a few weeks ago, order emails came through with no issues, but I can't get the verification process to work, for the forum access. Grrrrr
     
  6. Chipper

    Chipper Active Member

    Joined:
    Sep 23, 2013
    Messages:
    1,185
    Location:
    Chattanooga, TN
    Maybe you are being scammed??? Someone opened a website called MyTelsa and made it look just like MyTesla?????
     
  7. Chris1970

    Chris1970 Member

    Joined:
    Aug 1, 2014
    Messages:
    16
    Location:
    Stone Ridge, VA
    Quick update. I e-mailed the ownership e-mail address. They got back to me within a day or two. They pointed me to [email protected] and asked me to send them my MyTesla login name, copy of my driver's license, and a copy of my registration. Once I did this within a day or so they had everything activated and set up. Thanks to all for the suggestions.
     

Share This Page

  • About Us

    Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.
  • Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


    SUPPORT TMC