Has anyone had issues with the HPWC from Tesla? I received mine and started using it about two weeks ago. I have been out of town quite a bit, and only used it about five times since receiving it. On Thursday morning, I awoke to find the HPWC with no power too it. I reset all of the house breakers and found the unit still had no power. I called Tesla and they stated that the internal 100Amp fuses must have blown. They sent me instructions on how to fix this, and told me to order fuses from a local electrical retailer. Well, my local retailer is about 50 miles away, and the fuses are about $50 each and there are two. Tesla said they would send me 2 fuses for free as a "goodwill" gesture since the fuses are not covered under warranty. Ugh! My opinion, since the charger is less than 30 days old the charger should be covered under warranty no matter what the issue. Also, my electrician is now a bit nervous to replace the internal fuses since those fusable links are the "last resort" fusable link. He feels the HPWC has a design or manufacturing flaw.
Has anyone had similar issues with the HPWC? I'm left now with no way to charge my car other than a 110 volt outlet. (This outlet charges at a whopping 2 miles per hour.) I'm having my electrician put back the NEMA 14-50 that I had in the interum and really considering sending back the HPWC for a full refund.
Has anyone had similar issues with the HPWC? I'm left now with no way to charge my car other than a 110 volt outlet. (This outlet charges at a whopping 2 miles per hour.) I'm having my electrician put back the NEMA 14-50 that I had in the interum and really considering sending back the HPWC for a full refund.