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[proposed] Class action lawsuit against tesla - door handles unreliable

Discussion in 'Model S' started by TroyGuy, Jan 24, 2016.

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  1. artsci

    artsci Sponsor

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    In eager anticipation of a sucessful class action lawsuit I tried mightily to shoot a video of the door handles pinching my gonads. But try as a might, I just couldn't get them to go under the handles:tongue:
     
    • Funny x 4
  2. JPP

    JPP Active Member

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    I think that the operative phrase here is: 'Nuts!'
     
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  3. fsch

    fsch Member

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    Had driver's door handle replaced this morning. Bought the car used and out of warranty in Aug. 2015, but I was told that the four handles were replaced in Feb. 2015, with a 1-year warranty, i.e., ending one month ago, as per Murphy's law! In these circumstances, they offered that I pay for the labor (1.5 h), and they provided the part on goodwill basis (>1000$CAN) and without further warranty.

    So I'm happy for now. But still, these are 2nd generation handles, and it's the second time one of them fails, so I knew this was an issue with Model S, but I'm getting a little bit more nervous. On the other hand, if this is the only issue not covered by the "infinite miles warranty", I can live with it. My old Toyota Sienna had 1-2k$ of repairs each year at the same milage, including the replacement of the steering wheel column with a price tag of ~2k$, and they refused to negotiate, despite the safety side of things.

    Then, I was told by the salesperson when I bought the car that one of the things Tesla values a lot is it's reputation. It would be a nice move, I think, if Tesla recognized some "underperformance beyond wearing" and offers the repair at a reasonable price if it happens repetitively on the same cars (e.g. you pay the first replacement in full, the second half-price, and the others are free or you just pay for the labor, up to a certain time, something like that.)
     
  4. bonnie

    bonnie Oil is for sissies.

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    Thank you so much for not posting.
     
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  5. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

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    In three years there has been one pro-active handle replacement (all four proactively replaced at the same time, on was sticking). This happened towards the end of year one. No problems since and not much of one before. I suspect that is the case for most owners.
     
  6. Todd Burch

    Todd Burch Voltage makes me tingle.

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    I haven't had a single door handle issue on my 17 month old car w/ >31,000 miles...
     
  7. satoshi

    satoshi Electrical Engineering Student

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    I like how the reliability issues with the door handles & also plausibly this thread lead to the model X and possibly also future designs having just capacitive touch door handles instead... and/or the whole friggen door presenting itself.
     
  8. FlasherZ

    FlasherZ Sig Model S + Sig Model X + Model 3 Resv

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    For what it's worth, Model X doors are not capacitive touch. It requires you push the handle about 1/4" in.
     
  9. Judge Joshua

    Judge Joshua New Member

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    Please contact me regarding the lawsuit. I would like to join on. I currently have two doors down in March of 2018 on my 2015 March P85D. I had one door replaced in 2017 ,4 replaced in 2016 & 2015 per my memory.
     
  10. P85Dave

    P85Dave Member

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    But they were both covered under warranty; right?

    The door handles are a big reason we decided to make sure that we have ESA coverage.
     
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  11. SabrToothSqrl

    SabrToothSqrl Active Member

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    I'd join. Still under warranty, and have gone through at least 10 or maybe 12 replacements.
    Barely used, since 99% of the time, it's only the driver's door even used.
    I'd be happy to just replace them with normal car door handles.
     
  12. P85Dave

    P85Dave Member

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    Wait, you have gone through over 10 door handle replacements?!
     
  13. SabrToothSqrl

    SabrToothSqrl Active Member

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    two stopped working within a month, they replaced all 4.
    Since then I can recall at least another 3 or 4, so that's 7.

    If one breaks out of warranty, I'll pull all my invoices. They are needlessly complicated and prone to breaking for no reason.
    Yesterday the driver one didn't pop out when the door was open. So.. give it a week and I'm sure it will fail.
     
  14. Judge Joshua

    Judge Joshua New Member

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    Some weren’t replaced. Some were repaired. 6 were replaced.
     
  15. P85Dave

    P85Dave Member

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    They should get a SpaceX engineer to redesign it to be super fault tolerant :) This is and the MCU data partition wear are two of my biggest concerns as the vehicle ages.
     
  16. SabrToothSqrl

    SabrToothSqrl Active Member

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    $20 door handle with no breaking parts.
     

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  17. supratachophobia

    supratachophobia Active Member

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    I think I had 7 on a 2014 and 4 on the current 2016.....
     
  18. P85Dave

    P85Dave Member

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    They would have SAVED a bunch of money by designing a robust mechanism and retrofitting all cars.

    No upset customers and no endless repairs and parts for warranty repairs.

    Wonder if by 2017 they made the mechanism robust enough to not fail so often.

    I guess we have been lucky with no failures but our car is pampered and lives in a heated garage most of the time and we barely drive 8,000 miles a year.
     
  19. AmpedRealtor

    AmpedRealtor Well-Known Member

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    How can you join a class action lawsuit over door handles when all of your door handle repairs were handled under warranty and at no cost to you, and you have suffered no actual expenses or financial harm?
     
    • Love x 1
  20. bro1999

    bro1999 Active Member

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    10 replaced door handles is ridiculous, you have to admit.
     

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