Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • The final cut of the 9th episode of the Tesla Motors Club Podcast, featuring Chad Schwitters, the former president of Plug In America, is now available. You can watch it now on YouTube or listen to it on all major podcast networks.

PSA trade in value at Carmax

Just wanted to put this info out there. Today we sold our 2020 Model Y performance. We took delivery 3/26/20 and put about 8k miles on it. We also have 1 accident on file due to a car backing into us in a drive thru.

The trade in quotes we got from various places are as follows:
Tesla 45k
Bmw dealer 45k
Vroom 48500
Carmax 54k

I'm pretty sure carmax is using kbb which has really inflated numbers for the model y. They said we could private sell the car for 64k... which makes no sense since you can order the car new from tesla for 61k before rebates from CA, electric provides, etc.
 
Just wanted to put this info out there. Today we sold our 2020 Model Y performance. We took delivery 3/26/20 and put about 8k miles on it. We also have 1 accident on file due to a car backing into us in a drive thru.

The trade in quotes we got from various places are as follows:
Tesla 45k
Bmw dealer 45k
Vroom 48500
Carmax 54k

I'm pretty sure carmax is using kbb which has really inflated numbers for the model y. They said we could private sell the car for 64k... which makes no sense since you can order the car new from tesla for 61k before rebates from CA, electric provides, etc.
Thanks for sharing. How was your vehicle optioned and what was the original MSRP?
 
Anyone have experience selling to Carvana? They’ve been the most competitive for our non-Tesla trades
Sold my Bolt and bought my Model 3 from Carvana. I’ve sold them two other cars and loved the experience. When I’ve gotten quotes from them, they’re the highest or right up there with all of the others.

Recently, for fun, got a quote on my 2018 M3 LR AWD w/EAP and 34k miles. Both Carvana and Tesla offered me right around $33k.
 
White performance model y no other options.

Msrp of 61k

Cavana never got back to me with a quote after waiting 5 days and calling them.

This doesn’t sound right? There is no call back. The offer is immediately displayed on the screen and if you want to accept you do so and create a log in. I’ve never had an issue calling them about the offer I accepted or talking to them through live chat.
 
I’ve always received an instant offer from carvana as well. Although I’m not sure if it is different for newer model cars.
It can be. If a car is new and there isn't sufficient data readily available on resales, you will receive a message that states someone will be contacting you. This happened to me last year.
 
I have a Y in order and am trading in my 18 MX. Carvana quoted me $2,500 less than Tesla. But it took me several days and a few calls to get a quote. The online quote had a “looks like you stumped us” message with instructions to call in. I was going to then check CarMax but they would have had to beat Tesla by 15% to make up for the sales tax benefit of trading in the car. Given that and the fact that you have to bring your car to CarMax and the quote is good for 7 days, I got lazy and am just going with the trade for convenience. CarMax might have beaten them after the sales tax impact but not by much.
 
Just wanted to put this info out there. Today we sold our 2020 Model Y performance. We took delivery 3/26/20 and put about 8k miles on it. We also have 1 accident on file due to a car backing into us in a drive thru.

The trade in quotes we got from various places are as follows:
Tesla 45k
Bmw dealer 45k
Vroom 48500
Carmax 54k

I'm pretty sure carmax is using kbb which has really inflated numbers for the model y. They said we could private sell the car for 64k... which makes no sense since you can order the car new from tesla for 61k before rebates from CA, electric provides, etc.

Can confirm Vroom was my lowest, Carvana was meh, CarMax FTW!
 
This is very hit or miss based on market and location. CarMax was a huge pain in the ass (and rude) for me. I called ahead of time asking if they could give me a ballpark estimate since I'm 150 miles away from the CarMax location, I also asked about COVID issues and if I had to go in person for an estimate (this was August time frame). The lady insisted that they only do in person estimates and I HAD to have someone walk around the car with me. She also assured me that they are very close to KBB amounts and if I looked it up on my own I was know basically what they would offer.

I trek up the 150 miles during the great PNW fire season with smoke all over the place and low visibility, as soon as I get to CarMax I'm told to please go back to my car and wait and TAKE PICTURES OF THE CAR AND SUBMIT THEM VIA EMAIL. It would be a non-contact appraisal due to COVID. I WAS LIVID that I drove 150 miles to snap some pictures of the car in the parking lot and email them to CarMax when I called 12 hours earlier and was told I HAD to be there in person.

CarMax came back and said my whole front end needed painted on my 2019 SR+ with 7,000 miles (and paint protection film). I emailed back and said I disagreed because they were bug splatters from driving 150 miles to get an estimate and they said it still looked bad enough that they would repaint. Well I stormed back in and dragged out a rep to look at the car in person who finally came out but said "repainting the vehicle doesn't really affect your estimate all that much,", he glanced at it and said "ya, looks like it needs painted... I was floored and told him to get closer or put glasses on because they were bugs!" he finally steps about 2 feet away from the car and goes "oh ya, those are just bugs, they'll wash right off!" but then assures me the estimate would remain the same and there wasn't any reason to resubmit it because "painting doesn't change the price we'll offer."

I think they offered me like $28,000 for a 1 year old Model 3 SR+ with 7,000 miles on it. Vroom offered $35,500 sight unseen and Carvana offered $38,900 but I would have to drop the car off in San Fran. I was furious with CarMax and drove back home after 15 minutes of being in their parking lot taking pictures of the car and fighting with their sales guy that bugs didn't mean the front end needed repainted.

I got MASSIVE "used car" vibes from the place. It reminded me EVERYTHING I hate about the car buying process and how much more I love the Tesla process of click, email back and forth a bit, and buy.

Vroom was rather slow (two weeks start to finish) and required a couple calls and emails from me to poke and prod to get documents emailed out faster, but it was 1,000% better experience and didn't make me feel sick and dirty from the sleazy used car sales man tactics and atmosphere.

Again, likely market specific and probably time specific, but do NOT just go there and hand the car over before you get a couple other quotes, and frankly, I would make them my last resort not my first.
 
  • Informative
Reactions: Cowby
FWIW, My carmax experience was groundbreaking for me. They gave me the most for my trade in (significantly more than Tesla). Super quick and painless. One appointment to look at the car (20 minutes) and one for paperwork/check...in and out with check in hand in 30 minutes. They gave me the impression that all they care about is making anything, no matter how small, back over what they paid. They can take a low profit because of the volume they do? Anyhoo, I'd go there with the MY if I ever get rid of it.
 
  • Like
Reactions: vickh

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top