Elon Musk reveals the truth about new firmware in an interview with New York Times
Tesla CEO Elon Musk granted an interview to New York Times. This gesture is an expression of deep gratitude Tesla owes to NYT and specifically to its reporter John Broder.
In the early days of Tesla Model S, back in 2013, Mr. Broder test drove Model S and wrote a hit piece
“Stalled Out on Tesla’s Electric Highway”.
Below are some highlights of Mr. Broders’ experience of driving Tesla, in his own words:
“The battery wouldn't hold a charge, the car misreported its range, Tesla support gave me bad information … The car ended up being hauled off on a flatbed. Nobody told me that car needed to be charged in order to hold a charge.
That was inexcusable and led to bricking the car.”
Mr. Broder admits in the article that the car tried to boss him around:
“At that point, the car informed me it was shutting off the heater, and it ordered me, in vivid red letters, to “Recharge Now.” I drove into the service plaza, hooked up the Supercharger and warmed my hands on a cup of Dunkin’ Donuts coffee.
Mr. Broder obviously disliked being told what to do by a measly car, and to top it off, an electric car.:redface:
“I drove a state-of-the-art electric vehicle past a lot of gas stations. I wasn’t smiling.” If this is Tesla’s vision of long-distance travel in America’s future, I thought, and the solution to what the company calls the “road trip problem,” it needs some work.”
Mr. Broder especially disliked the car “sucking up electrons” or ”drinking its juice”.
I spent nearly an hour at the Milford service plaza as the Tesla sucked electrons from the hitching post. After making arrangements to recharge at the Norwich station, I located the proper adapter in the trunk, plugged in and walked to the only warm place nearby, Butch’s Luncheonette and Breakfast Club, an establishment (smoking allowed:love
where only members can buy a cup of coffee or a plate of eggs. But the owners let me wait there while the Model S drank its juice.
Looking back, I should have bought a membership to Butch’s and spent a few hours there while the car charged. The displayed range never reached the number of miles remaining to Milford, and as I limped along at about 45 miles per hour I saw increasingly dire dashboard warnings to recharge immediately. Mr. Merendino, the product planner, found an E.V. charging station about five miles away.
The animosity between Mr. Broder and the car was escalating.
But the Model S had other ideas. “Car is shutting down,” the computer informed me. I was able to coast down an exit ramp in Branford, Conn., before the car made good on its threat.
Finally the car got its way over Mr.Broder.:wink:
Tesla’s New York service manager, Adam Williams, found a towing service in Milford that sent a skilled and very patient driver, Rick Ibsen, to rescue me with a flatbed truck.
NYT is careful to cater for its segment of challenged readers and provided optical illustration of Mr.Broder’s unsatisfactory experience with the car. The photo of Mr. Ibsen, the rescuer, with bricked Tesla on a flatbed truck, appeared in NYT. Red car further strengthened visual effects, loudly broadcasting to American public an unfinished solution to transportation problems.
Tesla was on its knees and very apologetic.
Tesla’s CTO, J B Straubel, acknowledged that the two East Coast charging stations were at the mileage limit of the Model S’s real-world range. Making matters worse, cold weather inflicts about a 10 percent range penalty, he said, and running the heater draws yet more energy. He added that some range-related software problems still needed to be sorted out.
“It’s disappointing to me when things don’t work smoothly,” Mr. Straubel said in a post-mortem of JB test drive. “It takes more planning than a typical gasoline car, no way around it.
“Hopefully you’ll give us a little slack in that we put in the East Coast stations just a month ago,” he said. “It’s a good lesson.”
Apart from the downside of damaging Tesla’s brand, there was also upside to Mr. Broder’s article.:wink: It pointed to a serious design flaw. The flaw could have easily led to Tesla’s bankruptcy due to class action lawsuits for delivering products unsuitable for the challenged segment of the population.
Now newly divorced Tesla CEO Elon Musk
is seeking to achieve as many closures as he can. He wishes to put some closure on NYT affair by publicly acknowledging NYT and Mr. Broder’s contribution to idiot proofing Tesla design.
Mr. Musk stated: ”We recognize that a segment of our market might need that extra help with handling Tesla. Our car is high tech and as such not fully compatible with all the drivers that may wish to enjoy the superb Model S performance. For that reason, we are working on improvements that will allow almost anyone to handle our car without the risk of bricking the car.”
In a nutshell this new firmware will:
1. Recognize the need to recharge
2. Autopilot will take over from the driver
3. Car will drive itself to a nearby SC
4. Snake will plug in the car to a charger and disconnect once the car has sucked enough electrons.
5. When the battery is sufficiently charged, the alert will tell the driver that the car is ready for him to take the control back and to drive off.
6. The car will be able to accelerate away from the charging station at an improved acceleration rate of 2.7 sec for 0 to 60 mph.
7. The snake is named John Broder, in recognition of Mr. Broder's contribution in highlighting this flaw
After this firmware is fully developed and all the upgrades are complete, US public will be spared the distasteful optic of seeing a beautiful car sitting like a dead duck on an oil-guzzling flatbed.
To complete the closure of this mutually unpleasant affair, NYT recognizes that there were some less than truthful statements in the original article as was evidenced by the car data logs. These logs were explained in the Mr. Musk’s blog:
A most peculiar test drive
In an attempt to make up to Tesla for publishing a hatchet job and for mishandling of the original article, NYT
published the interview with Mr.Musk on its front page instead of in the automotive section.