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Public fast chargers - payment methods

Chuq

Active Member
Jan 1, 2015
3,404
4,125
Hobart, Tasmania, Australia
I thought I'd split this discussion out from another thread!

The discussion was about different payment methods used by fast chargers in Australia. Chargefox has their own card/app, as well as Evie and some smaller networks.

I thought I'd highlight a few others:

Electric Highway Tasmania will both accept Chargefox card/app, but also direct credit card payment (Paypass/Paywave and presumably anything else using the same tech such as Apple Pay). In their presentation from May, their spokesperson Clive goes into detail about this being in consideration of tourists who are non-EV owners, who hire an EV while they are on holiday here.

I found one called EVup - I've seen some of their AC sites on Plugshare, but they seem to be planning to do DC as well. On their "charge now" page they say: "As monetised sites are added they’ll have paypass (Apple Pay, Samsung Pay, Google Pay, credit or debit cards) facilities included so you can quickly and easily tap and go (without having to download or log into an app). Setting up EV charging in this way supports universally accepted cashless payment methods that EV drivers use every day."

NRMA is still free, but they will be eventually free only for NRMA members and paid for non-members. Their plan was to integrate this into their existing NRMA app. However I'm not sure how that works. If you aren't a member, you won't have their app installed. Seems like a great method to attract new members!

And of course Tritium has recently announced their new units support Plug and Charge, which is even easier than touchless card payments!
 
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rohan3au

Member
Oct 27, 2017
367
642
Newcastle, Australia
I thought I'd split this discussion out from another thread!

The discussion was about different payment methods used by fast chargers in Australia. Chargefox has their own card/app, as well as Evie and some smaller networks.

I thought I'd highlight a few others:

Electric Highway Tasmania will both accept Chargefox card/app, but also direct credit card payment (Paypass/Paywave and presumably anything else using the same tech such as Apple Pay). In their presentation from May, their spokesperson Clive goes into detail about this being in consideration of tourists who are non-EV owners, who hire an EV while they are on holiday here.

I found one called EVup - I've seen some of their AC sites on Plugshare, but they seem to be planning to do DC as well. On their "charge now" page they say: "As monetised sites are added they’ll have paypass (Apple Pay, Samsung Pay, Google Pay, credit or debit cards) facilities included so you can quickly and easily tap and go (without having to download or log into an app). Setting up EV charging in this way supports universally accepted cashless payment methods that EV drivers use every day."

NRMA is still free, but they will be eventually free only for NRMA members and paid for non-members. Their plan was to integrate this into their existing NRMA app. However I'm not sure how that works. If you aren't a member, you won't have their app installed. Seems like a great method to attract new members!

And of course Tritium has recently announced their new units support Plug and Charge, which is even easier than touchless card payments!
It needs to be regulated and mandatory that a charging station must have credit card facilities. The multitude of apps and RFID cards is simply awful and is another way to get your personal details as most apps require your name, address, email address etc to signup.

Biggest problem with apps is lack of reception. If a charger is underground, you can't start or stop a session, Byron Bay for example has a big bank of chargefox chargers that are essentially useless because you're underground, have no reception and can't activate them. Yes, RFID cards are a backup, but this requires pre-planning and you have to order one, have it mailed, etc.

The UK is already on this, with regulations in place that all chargers must have credit card facilities in place:

https://www.fleeteurope.com/en/new-...V&t[1]=Chargemaster&t[2]=fast chargers&curl=1

** rant over **
 
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Chuq

Active Member
Jan 1, 2015
3,404
4,125
Hobart, Tasmania, Australia
The multitude of apps and RFID cards is simply awful and is another way to get your personal details as most apps require your name, address, email address etc to signup.

Sometimes this can be good. Some AC charging stations have the Type 2 socket hidden behind a locked flap which you must use the phone app to unlock. I would guess that this is very good at preventing vandalism. Can't smash up the socket if you need to provide your phone number and credit card details to do so ;) Similarly, I don't know if it's feasible to lock DC charging connectors in their holsters unless released using an app?

Of course if reception is an issue then that must be identified when the station is being built. If it's a known issue it's easy to fix.

Not too fussed about providing details. I mean, they're a business that you're buying services from, pretty standard. They need it for their deals with manufacturers where you get X number of years of charging included with the car. While I don't think Aussie networks do it, it's also possible to have membership structures which allow for a monthly fee, in return for cheaper session rates. And it's nice to get the emails about new stations and so on. Besides, they have the VIN of your car don't they? :p
 

jamesgo

Member
Nov 18, 2019
286
167
Australia
I got both the Chargefox and Chargepoint RFID cards mainly cause with quite a few of the chargers being in underground carparks, phone reception isn't always the best but at least the RFID cards always work and it's used to unlock/lock the chargers. A slow speed open wifi connection at the chargers would solve that admittedly.

As for the networks, yeah likely they'll be some consolidation and mergers so i'm guessing some will survive. Chargefox has a good lead Australia and NZ, Chargepoint is massive in the USA but has lots of J1772 connectors.

Hopefully they'll be more Tesla Destination chargers so you won't have to worry about the network.
 

AEdennis

Active Member
Jul 23, 2013
2,719
938
If you read the detail on the ISO15118 (Plug and Charge) implementation, the charging networks have to agree to implement on their end and the vehicle also needs to support that.

I would think Tesla would resist in NA where it uses the proprietary connector, however, they might do it for CCS2 markets because of Europe... So, stay tuned.
 
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moa999

2020 3 SR+ MSM
Mar 4, 2020
927
696
Sydney, AUS
NRMA is still free, but they will be eventually free only for NRMA members and paid for non-members. Their plan was to integrate this into their existing NRMA app.

I'm hopeful they use Chargefox.
The Zetland East Village have NRMA branding for example but aren't part of the free network and use Chargefox
 

rohan3au

Member
Oct 27, 2017
367
642
Newcastle, Australia
I'm hopeful they use Chargefox.
The Zetland East Village have NRMA branding for example but aren't part of the free network and use Chargefox
This is a little different, the Chargefox 350kw chargers that have NRMA branding technically aren't part of the NRMA charging network and were not installed or operated by NRMA like their network of 50kw chargers, it's just that Chargefox partnered with each state's motoring club to deliver charging, which has caused a lot of confusion in NSW.

In Victoria Chargefox have "RACV" branding, Qld they have "RACQ" branding & in Tas they have "RACT" branding.
 
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