And this speaks mainly to the, shall I say, uneducated masses, who can only think in terms of their grandfather's old gas cars. What service do ICE cars need? Oil filters, oil changes, new catalytic converters, plugs, points, condensers. Rings. Transmission fluid top ups and changes. And on and on.
What maintenance is there for an electric? According to Tesla, windshield wipers. That's not even a Tesla item. Costco will do it for you.
People don't get it. You do NOT need to have a service center 5 miles from your home for your Tesla as you do for your Ford. I just took my 90D in, since I happened to be nearby for something else, 115 miles from home, four months after I bought it. It was for the seat belt fastener recall, took less than 5 minutes. According to Tesla, "there is no maintenance".
Oh my!
12v battery died 250 miles from SC making me pay for 150 mile towing
Near annual replacement of 12V battery is typical according to Tesla Service Tech
Really, have you never driven an EV or Hybrid long enough to see the 12v weakness? I only have to think of one component and already it's important how far away the service center is because Tesla hides the 12v so far into the car and makes it hard to replace and has a huge vampire drain issue. And this isn't an issue that only exists for Tesla. Nissan Leaf and Toyota Prius both have similar 12v issues and the Prius predates the Tesla by many years.
I had a 12v battery last 10+ years in a Saturn SL. I expect more like 5 years in a Prius or Leaf with SKS and other loads running non stop. Maybe a Model S will get 2 years on a 12v in similar use? How many Tesla owners do you think will go as far as I will to replace a 12v themselves or use a CTEK to maintain it? I've replaced a 12v in a Prius and that involved a hatch, a couple of floor/storage layers, pencil posts not SAE, short cables in a tight space with need for proper sockets/ratchet/etc. Just glancing at it I think the Model S requires more labor and that isn't my idea of a fun maintenance project. Heck I don't want to do the Gen II Prius 12v ever again. But I don't want to have to make an appoint ment and drive several hundred miles to pay someone else to do it either. At least for the Prius if I decide to pay for the service I can drive less than 15 miles to one of several options.
but while we are at it have you read
Tesla won't perform any alignment/wheel/suspension work on car with aftermarket rims/tires it's clear they don't want me installing my own aftermarket parts, so I have to make a long trip if I want a roof rack, tow mount, or some other modification that I want installed by a professional installer?
Service centers are also helpful if the firmware update fails and you see
http://www.teslamotorsclub.com/attachment.php?attachmentid=99889&d=1446513357 or see that or a similar message for a drive unit issue or a inverter issue or any other issue.
Tesla has a little bit of a split personality about service centers. They want to tell you not to service your own car so they have complete control and thus you have to go in for "service" when they don't want you do to it yourself. At the same time they want to tell you how little service a Tesla needs.
Yep, I'd agree that EVs should require less service than ICE only and hybrid vehicles. I fully plan to migrate away from gas and enjoy not buying ICE components for my current EV and not having to pay for oil changes. But if you want to talk about low maintenance Tesla has a long way to go to hit Toyota Prius level reliability and I don't get flack from anyone if I buy a battery from Amazon or a local parts store and install it myself in a Toyota/Nissan. I'd be a bit miffed if I had to wait in line for the only service center within 500 miles of me to schedule an appointment to do work on a car that I'd otherwise do myself if they didn't make it hard to do and/or complain about end users doing maintenance.
This is a bit off topic for a earnings thread though so if you really disagree we should take this to a new thread. I just ask that if a moderator moves this post that they move the post I quoted so it isn't left un-refuted.
and to be clear I'm not a short, I'm long TSLA. I live 185 miles from a service center. I'm not in the worst case scenario. I just see it as an easily addressed, valid issue that reducing the average distance to a service center would increase demand.