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Quality Control Issues Q1 2017

Discussion in 'Model S' started by cookpwr, Mar 28, 2017.

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Please Rate Your Q1 2017 Factory/Delivery Quality?

  1. 0 Quality Issues

    33.3%
  2. 1-2 Quality Issues

    33.3%
  3. 3-4 Quality Issues

    16.7%
  4. 5+ Quality Issues

    16.7%
  1. cookpwr

    cookpwr Member

    Joined:
    Jan 21, 2017
    Messages:
    25
    Location:
    Portola Valley, CA
    So many threads on negative quality issues in Q3 and Q4 2016 (from the factory/delivery) which is to be expected in these forums (internet forums trend negative in general). I posted on this in the official Tesla Forums here but they can't do POLLS. Quality Control Update Q1 2017 | Tesla

    Based on my own very positive experience with literally 0 issues, it's time to start a Poll to track Quality Control Issues better.

    Go Vote!
     
  2. bob_p

    bob_p Active Member

    Joined:
    Apr 5, 2012
    Messages:
    1,552
    We had a loose connector on one seat affecting the lumbar support. Other than that, no problems with the car.

    The remaining issues are all software - such as the inability to get the station list for XM radio - a bug Tesla introduced in 8.0, along with other software problems that we also have in our S P85.
     
  3. Bart Cerneels

    Bart Cerneels Member

    Joined:
    Oct 25, 2012
    Messages:
    32
    Location:
    Belgium
    1. Radar not working
    2. Small paint defect on falcon wing door (either bumped during delivery to Europe or bad adhesion on surface)
    3. Flat cargo floor shelve 2nd piece (5-seater Model X) missing
    4. Support for 2nd cargo shelve loose.
     
  4. electracity

    electracity Active Member

    Joined:
    Jun 8, 2015
    Messages:
    2,594
    Location:
    60606
    Not great, but not terrible. Seems that the SC should have caught some of these items before you dot the car.

    How long to fix?
     
  5. Shateam

    Shateam Member

    Joined:
    Apr 13, 2016
    Messages:
    63
    Location:
    NJ
    Minor paint blemish (looks like overspray of the clear-coat) on the frunk (hood). The SC was willing to have it repaired at a Tesla certified body shop but it would have resulted in having to re-paint the hood and both quarter panels to ensure matching.

    I opted to not have it done and have accepted to live with it. TBH its only visible at certain angles and I tend to not look for it :)
     
  6. Bart Cerneels

    Bart Cerneels Member

    Joined:
    Oct 25, 2012
    Messages:
    32
    Location:
    Belgium
    1 & 4 fixed in a day, though I did have to bring it into the service center on a Friday to be serviced on Monday.
    I don't know if the cargo floor (3) is already in stock.

    The radar was fixed in one day, sounded like it's a common issue.

    But (3), the paint defect, literally smaller than a US$ nickel, is what is making me wait for almost 2 weeks now already. It's been sitting in the parking lot of the paint shop. The service center made a mistake to send the car over to the body shop without the work being scheduled. I could have been happily driving around with auto-pilot, instead I'm stuck with an uncomfortable and diesel guzzling BMW X3. No Tesla loaners available, but the low roof line and seating position of a Model S wouldn't have been good for my back either.
     
  7. brkaus

    brkaus Active Member

    Joined:
    Jul 8, 2014
    Messages:
    1,797
    Passenger front door requires more force to latch than the other doors. Kids leaving it ajar frequently. May need to have the kids adjusted.

    Otherwise, all good.
     
    • Funny x 1
  8. donguanella

    donguanella Member

    Joined:
    Dec 29, 2016
    Messages:
    15
    Location:
    Los Angeles, CA
    Picked up my M60 at Fremont and the delivery was two hours late because they found a coolant leak.

    After that was resolved, the following issues post-delivery have surfaced:

    -Crack on All-Glass-Roof between glass laminations.
    -Driver's door doesn't always close, door panel loose
    -Trunk doesn't always close (no PUP)
    -Driver's side mirror vibrates while driving
    -Passenger's side mirror randomly readjusts itself. Auto-tilting on/off makes no difference.
    -Bunching on gaskets around rear passenger's door
    -Error that charge door needs to be replaced
    -Slop/shimmy in steering over 60mph
    -Rear passenger speaker vibrates on phone call

    In love with the car but definitely bummed my list is so deep. Service appointment next week.

    Anyone see any of these issues before?
     
    • Like x 1
  9. Blue Dragon

    Blue Dragon Member

    Joined:
    Mar 20, 2017
    Messages:
    12
    Location:
    New Mexico
    I took home delivery of my 60D 10 days ago. After reading this forum, I was pretty nervous especially since I live more than 400 miles form the nearest service center. The only issue is a bunching of the seal around a rear passenger window. I just called my DS to have it noted so that it could get fixed later whenever I really need something fixed. Although I'm pretty sure Tesla wouldn't give me any trouble about it.
    My passenger side mirror squeaks each time it folds which makes me nervous that it's going to get stuck some day. So far so good.
     
  10. agloutney

    agloutney Member

    Joined:
    Jul 6, 2014
    Messages:
    302
    Location:
    Montreal
    Windshield/roof gap causing buffeting noise, driver side mirror not unfolding fully half the time.
     
  11. berkeley_ecar

    berkeley_ecar S 90D (fully loaded) delivered 18 Mar 2017

    Joined:
    Jul 21, 2014
    Messages:
    111
    Irregular lump in the shape of the headliner at the edge of the front opening of the pano roof.
     
  12. jscoleman

    jscoleman New Member

    Joined:
    Mar 29, 2017
    Messages:
    2
    Location:
    California
    Took delivery yesterday of a model s 60 yesterday, will have to do a closer inspection after going through this post but the only item I've noticed so far was 4 glue/sticky residue squares on the panoramic roof glass
     
  13. P85DBeast

    P85DBeast Side tEsLa

    Joined:
    Mar 29, 2015
    Messages:
    435
    Location:
    Atlanta, GA
    My P100D QC issues.

    ~Driver's side chrome trim misaligned.
    ~ Mirror's wouldn't fold back out
    ~ The Model S badge was crooked.
    ~ Chrome trim under mirror was popping out.
    ~ Small dent at the bottom of driver side door.
    ~ The sunroof wind deflector wouldn't come up.

    The SC fixed all of this. But the drivers chrome trim is continuously popping back up.
     
    • Like x 1
  14. calisnow

    calisnow Active Member

    Joined:
    Oct 11, 2014
    Messages:
    2,217
    Location:
    Los Angeles
    Weird that after five years in production they can't the chrome strips to seat properly. My 2016 has the same issue in passenger side - but I've never bothered to take it in. Maybe it isn't as simple to install as we think.
     
  15. P85DBeast

    P85DBeast Side tEsLa

    Joined:
    Mar 29, 2015
    Messages:
    435
    Location:
    Atlanta, GA
    I don't know what the problem is but they need to fix it.
    ASAP. NOBODY wants a car that has chrome trim popping up!
     
  16. oktane

    oktane Active Member

    Joined:
    Oct 25, 2016
    Messages:
    1,201
    Location:
    USA
    Q4 2016 car:

    NEGATIVES:
    -paint scratches and imperfections throughout
    -missing clearcoat along roof line (can scratch paint with fingernail)
    -creases in leather throughout
    -wind noise
    -HEPA filter seal not installed properly
    -door seals deformed

    POSITIVES:
    -car steering aligned well, drives straight with no hands
    -no brake squeal
    -no dents
    -glass seems OK
    -panels aligned OK
     
  17. jerems

    jerems Member

    Joined:
    Feb 16, 2017
    Messages:
    14
    Location:
    hongkong
    Not much for me so far.
    - Sideskirt was not clipped properly. Just pushed it in place
    - door seals are deformed on rear door... Not much I can do there. Just live with it.

    On a non qc aspect, the car was quite dirty when I got delivery, in and out... dissapointed.
     
  18. Jays200

    Jays200 Member

    Joined:
    Apr 1, 2016
    Messages:
    123
    Location:
    Perth, Western Australia
    To be fair, not that I'm excusing Tesla in any way, I hired a brand new Mercedes C220D in Paris before Xmas (15kms on odo) and the drivers door silver window trim needed me to give it a whack over a few days to get it to seat properly. This car was built in South Africa and I drove it 9700kms over five weeks with no other problems.

    Tesla, customers are NOT QAQC, that's the last bay on the left before the car leaves the production line.
     

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