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Quality control issues with my new Model Y

DayTrippin

Member
Apr 30, 2021
605
524
Jax
I would say the issue with Teslas is they seem to be fairly widespread. I can tell you in the last month, 3 of the 6 Teslas I drove had issues with their demo cars. Can't tell you the last manufacturer where I saw anything like this. Can't say the paint was great on some of them either. I even pointed out some of the issues, which shouldn't have been too bad to fix, and 3 weeks later, nobody had done anything about them so I experienced them again when I went for another test drive.

I don't know how good Tesla would be about buying back a car. I worked at corporate Honda for some time and they were generally more willing to do this than many companies to keep goodwill. A major difference between Tesla and other companies is their lack of a dealer network. I have found that a good dealer can be very helpful with warranty issues, lemon law issues, etc. Obviously a bad dealer can make things worse for you. My experience has been to befriend my local dealer so if I ever need assistance, they are in my corner. This was crucial when I had an issue with a prominent German car company and they were reluctant to buy back the car even though the car obviously had issues. The dealer advocated on my behalf to help resolve this as I was a long standing customer. If I had been going head-on with the manufacturer to resolve this, it would have taken a lot longer to resolve without their help. Getting the courts involved sometimes doesn't help and causes the company to dig in their heels.

My biggest concern with a new Tesla is getting the generic "it is within specs" answer and having to fight to get stuffed that shouldn't be an issue in the first place.
 

LwlPeak

Member
Mar 28, 2021
126
66
NC
I would say the issue with Teslas is they seem to be fairly widespread. I can tell you in the last month, 3 of the 6 Teslas I drove had issues with their demo cars. Can't tell you the last manufacturer where I saw anything like this. Can't say the paint was great on some of them either. I even pointed out some of the issues, which shouldn't have been too bad to fix, and 3 weeks later, nobody had done anything about them so I experienced them again when I went for another test drive.

I don't know how good Tesla would be about buying back a car. I worked at corporate Honda for some time and they were generally more willing to do this than many companies to keep goodwill. A major difference between Tesla and other companies is their lack of a dealer network. I have found that a good dealer can be very helpful with warranty issues, lemon law issues, etc. Obviously a bad dealer can make things worse for you. My experience has been to befriend my local dealer so if I ever need assistance, they are in my corner. This was crucial when I had an issue with a prominent German car company and they were reluctant to buy back the car even though the car obviously had issues. The dealer advocated on my behalf to help resolve this as I was a long standing customer. If I had been going head-on with the manufacturer to resolve this, it would have taken a lot longer to resolve without their help. Getting the courts involved sometimes doesn't help and causes the company to dig in their heels.

My biggest concern with a new Tesla is getting the generic "it is within specs" answer and having to fight to get stuffed that shouldn't be an issue in the first place.
Also, I have never inspected a new car with a checklist like I did with my new MY. I am sure if I did this with other new cars I would have found something that wasn’t major. I looked at one of our German vehicles and it def has 1 panel gap that is larger than others. Never noticed it in 10 years.
 

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