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Question About Delivery Location

BuzzP

New Member
Nov 4, 2019
3
0
Charleston, SC
Hello! Newbie here with a two week old order in for a Model 3 LR in Charleston, SC. The nearest Tesla dealer is Charlotte. I am curious when I ordered I was only given the choice of delivery at my house. Is this typical and how it will play out or will I need to pickup in Charlotte?

The waiting with no communication is excruciating....

Buzz
 

srs5694

Active Member
Jan 15, 2019
1,237
1,509
Woonsocket, RI
It's probably best to talk to your delivery co-ordinator. Unfortunately, reports are that actually talking to a person at Tesla on the phone has become next to impossible over the last few months.

Part of the problem is that details vary from one location to another. When I bought my Tesla, in March of this year, Tesla had no stores in Rhode Island, where I live, so I was given two options: Home delivery from a store in Massachusetts (about 30 miles away); or get a ride to a store in New York (much further away) and pick it up from there. Massachusetts provides no temporary plates, and the Massachusetts store wasn't authorized to install Rhode Island plates, hence the limitation there -- but apparently New York does offer temporary plates to out-of-state buyers, hence the option to pick up the car there. Tesla has since opened a store in Rhode Island, so I assume the process for buying a Tesla in Rhode Island is easier now. Checking Tesla's list of stores, it looks like there are none in South Carolina, so your situation may be similar to mine in some ways, but the details will depend on the laws in your state and in North Carolina, where your nearest Tesla store is. It may also depend on how you intend to license the car -- that is, will you be getting new plates for it, or transferring the plates from an old car? If the latter, then if you sell your old car first, you may be able to take the plates with you and pick up the car. Again, though, whether this will be possible/legal depends on your local laws. One final variable is tax implications -- you don't want to be forced to pay out-of-state sales tax and then pay tax again to register your car in your home state!

Short of talking to Tesla about it, you may want to call your local DMV and the DMV in North Carolina to learn what's legally permitted. Of course, if you find that you can (for instance) transfer your plates from a car you've sold and pick up the car in person, you'd still need to talk to somebody at Tesla to convince them this was OK.
 

BuzzP

New Member
Nov 4, 2019
3
0
Charleston, SC
Thanks for the reply...good info. I will transfer the plates so I think that will work out but the sales tax may prove interesting. Other people I talked to in my office who purchased cars from other out of state dealers were not charged the local sales tax and those dealers knew how to handle the paperwork for an out of state sale. There are tons of Teslas around here so surely I am not the first.

As far as I know, I have no delivery coordinator. I have a purchase agreement and loan approval and that's the limit of communication from Tesla. I am almost two weeks in from the order.
 

dandrewk

Supporting Member
Supporting Member
Jun 25, 2019
1,226
934
Marin County, CA
As far as I know, I have no delivery coordinator. I have a purchase agreement and loan approval and that's the limit of communication from Tesla. I am almost two weeks in from the order.

Tesla has recently transitioned, so that now the sales associate and delivery specialist will be the same person. When you get a VIN assigned, a delivery specialist will contact you. In the meantime, if you want to ask questions about delivery etc., you will have to call the 800 number, or go to a Tesla showroom.
 

VandalSibs

Member
Oct 28, 2019
110
101
Spokane, WA
Tesla has recently transitioned, so that now the sales associate and delivery specialist will be the same person. When you get a VIN assigned, a delivery specialist will contact you. In the meantime, if you want to ask questions about delivery etc., you will have to call the 800 number, or go to a Tesla showroom.

I have no VIN, ordered on the 11th of October, and have an email chain with a Delivery Support Specialist. Weird.

Getting really anxious about a VIN, too......
 

dandrewk

Supporting Member
Supporting Member
Jun 25, 2019
1,226
934
Marin County, CA
I have no VIN, ordered on the 11th of October, and have an email chain with a Delivery Support Specialist. Weird.

Getting really anxious about a VIN, too......

Did you make first contact? I was responding to a poster who hadn't heard directly from anyone at Tesla. That's been my experience as well as other here.
 

huangm777

Member
Nov 3, 2019
138
205
Southern California
I guess I am fortunate then, I got a text from a SA just one day after I ordered—and on the weekend to boot. He’s pretty responsive to texts vs phone calls, and that’s fine with me since I prefer communicating over text anyway. My estimate is still 5-8 weeks though, so fingers crossed. (Since I ordered very recently it seems my expectations have been better managed than a lot of people here...)
 

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