Thanks for sharing this. I just submitted a request for green ezpass under my online account.I did snail mail. Took awhile. I didn't get a new transponder. I already had two and they just set one for green. My account now shows the green plan and the standard plan
The letter I sent:
NJ E-ZPASS Customer Service Center
P.O. BOX 4972
Trenton, NJ 08650
Re: Application for a Green E-Pass
I would like to obtain a green E-ZPass for my 2020 Tesla.
Vehicle - 2020 Tesla Model Y
Vehicle VIN - 5YJYGDEE2LF036XXX
My current registration is included as verification of eligibility.
It’s not clear to me whether you will change the plan for one of my existing transponders or issue a new one. If you change an existing transponder, the serial on the face of this transponder is:
If you issue a new transponder, I will need to return the above transponder.
I used the online customer service request feature (My Account > Service Request) last week and received email confirmation within about 36 hours that my tag had shipped. It hasn't actually arrived yet, however.
Here's the text I submitted along with a copy of my registration:
Dear E-ZPass Customer Service, I would like to apply for the Green Pass Discount Plan for my recently purchased vehicle that I have added to my account. It is an all-electric Tesla Model Y station wagon / SUV, license plate XXXXXX. I have attached a copy of my registration. Thank you very much for your assistance!
Edited to add: I also got a very quick response from E-ZPass NY, whose Port Authority green pass program is really valuable if you travel over the NYC bridges at non-peak hours. We live in PA but have both NJ and NY green pass tags. The NJ one is just barely worth it for us after the $12/year service fees, but the NY one pays for it with just a few bridge crossings.
I did the same over the weekend but have not received a reply beyond the auto-generated one confirming receipt. ☹THANKS! Did exactly as you stated and I had a turnaround in less than 24 hours. I did it late last night and received an email today. They asked for Tag number of the Tag used in the Tesla. It seems they are not sending Tags unless needed and are just mapping the discount to the TAG associated with the EV.
I did the same over the weekend but have not received a reply beyond the auto-generated one confirming receipt. ☹