Hey there,
So here's some backstory- I ordered a P3D on 8/23. Waited weeks for any kind of follow up and didn't hear about any progress updates on my order. I work across the street from a Sales Center and dropped in every now and then to talk to my sales associate about any updates. As it got closer to the end of September, I started hearing the news about Tesla offering two free upgrades and 2 years of free supercharging, as long as the customer can take delivery before the end of September. I even heard this directly from my sales associate.
So a few days later, I dropped in for a check-up on local inventory that may not be showing up on the customer-facing website. Luckily, they found a P3D- (19" wheels) within 200 miles that I was instantly matched to (which was the configuration I actually wanted to begin with!). So I'm feeling lucky and the extra perks of taking delivery before end of quarter were just a bonus. However, one of the managers then comes up to me and says they are no longer offering the 2 free upgrades for the P3D- since "it is already a great deal to begin with". Okay, fair enough. I still saved a chunk of change for an awesome car. But they said I can still get the 2 years of free supercharging.
Fast forward to today, I've taken delivery 2 weeks ago before the end of September, and I drop in the SC once again just to ensure that the SC credit will be added. The same manager tells me new information that the promotion was only for cars ordered on/after September 13th. Now I don't plan on using the SC very often but it is a nice convenience when I do have to, and 2 years is quite a long time, not to mention it's my excuse to take more road trips. I'm pretty upset that the information I've been given has been twisted and turned. I'm considering contacting Tesla directly and seeing what they can do, but I was curious if anyone else had any similar experiences?
So here's some backstory- I ordered a P3D on 8/23. Waited weeks for any kind of follow up and didn't hear about any progress updates on my order. I work across the street from a Sales Center and dropped in every now and then to talk to my sales associate about any updates. As it got closer to the end of September, I started hearing the news about Tesla offering two free upgrades and 2 years of free supercharging, as long as the customer can take delivery before the end of September. I even heard this directly from my sales associate.
So a few days later, I dropped in for a check-up on local inventory that may not be showing up on the customer-facing website. Luckily, they found a P3D- (19" wheels) within 200 miles that I was instantly matched to (which was the configuration I actually wanted to begin with!). So I'm feeling lucky and the extra perks of taking delivery before end of quarter were just a bonus. However, one of the managers then comes up to me and says they are no longer offering the 2 free upgrades for the P3D- since "it is already a great deal to begin with". Okay, fair enough. I still saved a chunk of change for an awesome car. But they said I can still get the 2 years of free supercharging.
Fast forward to today, I've taken delivery 2 weeks ago before the end of September, and I drop in the SC once again just to ensure that the SC credit will be added. The same manager tells me new information that the promotion was only for cars ordered on/after September 13th. Now I don't plan on using the SC very often but it is a nice convenience when I do have to, and 2 years is quite a long time, not to mention it's my excuse to take more road trips. I'm pretty upset that the information I've been given has been twisted and turned. I'm considering contacting Tesla directly and seeing what they can do, but I was curious if anyone else had any similar experiences?