All,
I have been looking through Turo Model X rentals for an upcoming vacation. The owner of the vehicle gets to set the daily, weekly or monthly rates to whatever they want, and also the daily, weekly and monthly miles. The site shows the "daily rate" when you do a global search.
My rental will require about 700 miles total, but will only take 4 days. Since most owners have something like either 100 or 150 miles per day limit, and offer some kind of weekly discount, I thought that I might as well just do a weekly rental. One guy was allowing 750 miles per week, which was fine, but the one I contacted was only allowing 500 miles per week. There is a caveat under the "miles allowed" box stating that additional miles are charged at $0.75 per mile. See here:
[URL=http://s882.photobucket.com/user/RubberToe420/media/Screenshot_2016-09-04-05-37-24_zps1w7ykn6p.png.html][/URL]
So I run the numbers and 200 extra miles is going to cost me an extra $150. I'm fine with that. I make the offer to rent the vehicle, and they make you add a comment so the owner gets some idea who they are renting their vehicle to. I state in the comment that I will be going to exceed the 500 miles, but am fine with the extra $150 that it will cost me. I just want to make sure that the owner knows what my intentions are, in case he would have a problem with that.
Here is the owners response:
[URL=http://s882.photobucket.com/user/RubberToe420/media/first%20response_zps8vn8i6d6.jpg.html][/URL]
I checked back the next day to see if the $0.75 is changed to $1.25 or not. Turns out it still shows $0.75. I send the owner a message inquiring about this, and wondering about how the charge will actually be made and I get this response:
[URL=http://s882.photobucket.com/user/RubberToe420/media/second%20response_zpsrcdsj6oq.jpg.html][/URL]
The owner is stating that the excess mileage charge will be $1.25 per mile versus what the site says is $0.75. So this had me wondering how the excess mileage charge actually gets charged, since Turo does all the billing. So I sent Turo support an e-mail asking about the excess mileage charge, and Turo support says this:
[URL=http://s882.photobucket.com/user/RubberToe420/media/turo%20response_zpsgigz25fh.jpg.html][/URL]
And if you follow the link they provided in their response to me, it seems pretty clear that Turo only charges $0.75 per excess mile:
[URL=http://s882.photobucket.com/user/RubberToe420/media/turo%20two_zpsevh8ohdg.jpg.html][/URL]
I point this out to the owner, and the owner comes back with this:
[URL=http://s882.photobucket.com/user/RubberToe420/media/owner%20three_zpszrzfxkkv.jpg.html][/URL]
This has me totally confused. It looks like the site is saying that the excess mileage charge is $0.75 per excess mile, plus a $10 administrative fee, period. The owner gets a cut of the excess mileage charge too. The fine print by the *** states either 65%, 75% or 85%. I'm not sure what the owner is trying to get across by his last statement. It appears that he is saying that he has control over the amount charged.
So I went and looked at other listings as he suggested, and every car listed has the same disclosure. $0.75 per excess mile. Maserati is the same as Honda Civic.
Can someone who has rented out their Model X and been involved in any kind of excess mileage charge please help clear this up for me? This info also seems useful for others considering renting their vehicles out.
Thanks,
RT
I have been looking through Turo Model X rentals for an upcoming vacation. The owner of the vehicle gets to set the daily, weekly or monthly rates to whatever they want, and also the daily, weekly and monthly miles. The site shows the "daily rate" when you do a global search.
My rental will require about 700 miles total, but will only take 4 days. Since most owners have something like either 100 or 150 miles per day limit, and offer some kind of weekly discount, I thought that I might as well just do a weekly rental. One guy was allowing 750 miles per week, which was fine, but the one I contacted was only allowing 500 miles per week. There is a caveat under the "miles allowed" box stating that additional miles are charged at $0.75 per mile. See here:
[URL=http://s882.photobucket.com/user/RubberToe420/media/Screenshot_2016-09-04-05-37-24_zps1w7ykn6p.png.html][/URL]
So I run the numbers and 200 extra miles is going to cost me an extra $150. I'm fine with that. I make the offer to rent the vehicle, and they make you add a comment so the owner gets some idea who they are renting their vehicle to. I state in the comment that I will be going to exceed the 500 miles, but am fine with the extra $150 that it will cost me. I just want to make sure that the owner knows what my intentions are, in case he would have a problem with that.
Here is the owners response:
[URL=http://s882.photobucket.com/user/RubberToe420/media/first%20response_zps8vn8i6d6.jpg.html][/URL]
I checked back the next day to see if the $0.75 is changed to $1.25 or not. Turns out it still shows $0.75. I send the owner a message inquiring about this, and wondering about how the charge will actually be made and I get this response:
[URL=http://s882.photobucket.com/user/RubberToe420/media/second%20response_zpsrcdsj6oq.jpg.html][/URL]
The owner is stating that the excess mileage charge will be $1.25 per mile versus what the site says is $0.75. So this had me wondering how the excess mileage charge actually gets charged, since Turo does all the billing. So I sent Turo support an e-mail asking about the excess mileage charge, and Turo support says this:
[URL=http://s882.photobucket.com/user/RubberToe420/media/turo%20response_zpsgigz25fh.jpg.html][/URL]
And if you follow the link they provided in their response to me, it seems pretty clear that Turo only charges $0.75 per excess mile:
[URL=http://s882.photobucket.com/user/RubberToe420/media/turo%20two_zpsevh8ohdg.jpg.html][/URL]
I point this out to the owner, and the owner comes back with this:
[URL=http://s882.photobucket.com/user/RubberToe420/media/owner%20three_zpszrzfxkkv.jpg.html][/URL]
This has me totally confused. It looks like the site is saying that the excess mileage charge is $0.75 per excess mile, plus a $10 administrative fee, period. The owner gets a cut of the excess mileage charge too. The fine print by the *** states either 65%, 75% or 85%. I'm not sure what the owner is trying to get across by his last statement. It appears that he is saying that he has control over the amount charged.
So I went and looked at other listings as he suggested, and every car listed has the same disclosure. $0.75 per excess mile. Maserati is the same as Honda Civic.
Can someone who has rented out their Model X and been involved in any kind of excess mileage charge please help clear this up for me? This info also seems useful for others considering renting their vehicles out.
Thanks,
RT