Welcome to Tesla Motors Club
Discuss Tesla's Model S, Model 3, Model X, Model Y, Cybertruck, Roadster and More.
Register
  • The latest TMC Podcast (#17) is now available on YouTube and all major podcast networks. We covered EV Tax Credit 2.0, Model Y & 3 Gangbuster Sales, Low Model X Demand, and California FSD Drama.

Question for those with referral Supercharger credits

How does the accounting of your credits appear on screen when you Supercharge? Do you see the price/bill increment in real time on your charging screen, and then see some kind of credit later on your web account page? Or does it just show as free charging until your referral credit is used up? Do you see your referral miles credit decrement somewhere in your account info?

We should have received credit for two referrals, but have never received any. Our loot box shows none. I've complained about this several times to Tesla; they keep saying it will show up eventually, but 5 months later nada.

Then when I supercharged at the Rocky Mount, NC station yesterday, no billing showed on screen while charging, and no charge for the session has shown up in my Tesla account or on my credit card.

Have I suddenly got free supercharging?
 
So far all my cars are on unlimited supercharging or are using the referral bonuses.

For me it works like this:

While charging it shows on the car's screen in real time. The amount increases as I charge.

After completing the charging session it goes to 0.00.

Some time later the km (miles) are subtracted from the display in the app (loot box).

If I log in to tesla.com and go to my account then the charging sessions used to show up in the history tab. Can't find them any more.
 

vickh

Active Member
Dec 16, 2018
3,317
730
az
Like OP I'm going back and forth re: referral issues with their team

These last 3 steps aren't happening for me this past week. The rest are

"After completing the charging session it goes to 0.00.

Some time later the km (miles) are subtracted from the display in the app (loot box)

If I log in to tesla.com and go to my account then the charging sessions used to show up in the history tab. Can't find them any more. Here's the link: Tesla SSO – Login
 

Products we're discussing on TMC...

About Us

Formed in 2006, Tesla Motors Club (TMC) was the first independent online Tesla community. Today it remains the largest and most dynamic community of Tesla enthusiasts. Learn more.

Do you value your experience at TMC? Consider becoming a Supporting Member of Tesla Motors Club. As a thank you for your contribution, you'll get nearly no ads in the Community and Groups sections. Additional perks are available depending on the level of contribution. Please visit the Account Upgrades page for more details.


SUPPORT TMC
Top