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Radio cutting out

Discussion in 'Model S' started by Rbcnr, Apr 28, 2017.

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  1. Rbcnr

    Rbcnr Member

    Joined:
    Mar 12, 2017
    Messages:
    85
    Location:
    New York
    New MS owner here. I live in NY and usually have good internet signal (2-3 bars) but my slacker and tunein radios cut out about every 15-20 min for a few seconds (5-15). The internet radio is imo one of the best features of the car. It's pretty frustrating but I don't know if this is "normal" since its internet radio??Taking to SVC soon..any input? Thanks
     
  2. Bound466

    Bound466 Member

    Joined:
    Dec 31, 2011
    Messages:
    219
    Location:
    Rancho Cucamonga, CA
    Tesla's internet uses the AT&T cell service. There are definitely areas in Los Angeles where my signal cuts out too. Every 15-20 minutes sounds about right. About 50% of the time, Tune-in will reconnect, and pick up where it dropped off - it must cache the stream on the internal hard drive. The other 50% of the time it unfortunatley won't come back, and I have to go to another station then back to the original station to get it to reconnect. Murphy's law ensures that the latter happens during the best part of the radio broadcast :rolleyes:.
     
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  3. Rbcnr

    Rbcnr Member

    Joined:
    Mar 12, 2017
    Messages:
    85
    Location:
    New York
    Interesting, I thought mine was too frequent after I spoke to one other owner. Lol.Thanks for your input.
     
  4. CHG-ON

    CHG-ON Still in love after all these miles

    Joined:
    Jun 24, 2014
    Messages:
    3,060
    Location:
    Santa Cruz Mountains, USA
    It's super annoying! I upgraded to LTE in an effort to fix this. Zero effect. Then I added a WeBoost cell amplifier because I live in a poor signal area. Some improvement, but not much. I don't have as much of a problem with Slacker as I do with TuneIn. But it still does it.

    So after plopping down 900.00 to fix the problem, I basically got nowhere.
     

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