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Radio Song Information and Cover Art Not Displaying

Discussion in 'Model S' started by dpalm72, Jul 24, 2015.

  1. dpalm72

    dpalm72 New Member

    Joined:
    Jul 24, 2015
    Messages:
    2
    Location:
    Mississauga, Ontario
    I just got my new S85D. I live near Toronto in Mississauga, Ontario, Canada.

    For basic radio stations, there is no song information, artist information, or cover art displaying.
    Does anyone else have this problem?
    Basic stations like 99.9, 97.3 etc.
    This should be displaying, especially since the stations are HD.
    I have the latest 6.2 software installed.

    I would appreciate help with this.
     
  2. bdy0627

    bdy0627 Member

    Joined:
    May 19, 2015
    Messages:
    61
    Location:
    Appleton, WI
    I have noticed this as well. The information did display in my Audi Q5 but does not in the Model S. If anyone knows how to get this to display, I would appreciate it as well.
     
  3. fwgmills

    fwgmills Member

    Joined:
    Jun 30, 2015
    Messages:
    101
    Location:
    Roanoke, TX
    It's my understanding that you will only receive information if the station broadcasts it. There is a CBS Radio station in D/FW that is HD, then the RDS information disappeared (but it was still there on analog) then the HD disappeared for a while. Now it's all working but sometimes I only see "Sponsored by Blue Cross Blue Shield" and no song data. I guess the station owners really don't care about such things but it's losing them listeners when there is no metadata on top of their crappy playlists. :rolleyes:
     
  4. TomServo

    TomServo Member

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    Apr 10, 2014
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    Location:
    Belleville IL
    I have never owned a car that displayed Album Art from broadcast radio like XM, FM or even HD radio. I do get Album Art from MP3's if embedded.
     
  5. Andyw2100

    Andyw2100 Well-Known Member

    Joined:
    Oct 22, 2014
    Messages:
    5,388
    Location:
    Ithaca, NY
    The album art you are getting from your MP3 has nothing to do with the art being embedded. I think you will find, if you pay close attention, that sometimes the art displayed is different from the art you have saved with the MP3.

    The reason is that the Tesla system goes out and searches the net for album art to match the MP3 playing. We have no control over what album art is displayed.

    There are many threads on this.
     
  6. TomServo

    TomServo Member

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    Location:
    Belleville IL
    OK makes sense now.
     
  7. dpalm72

    dpalm72 New Member

    Joined:
    Jul 24, 2015
    Messages:
    2
    Location:
    Mississauga, Ontario
    I just spoke with service in Toronto. Apparently this feature has never worked!
    No RDS (radio data system) for any radio stations are displayed by the Tesla, despite being sent by the radio stations.
    So the problem is Tesla, not the radio stations. They have chosen not to support this feature in an attempt to get you to subscribe to internet radio like slacker or tune-in.
    Very sad.

    The most advanced car in the world can't even display what song is playing, never mind the cover art.

    Can anyone confirm if this is the case in the USA or elsewhere?
     
  8. rxlawdude

    rxlawdude Member

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    Jul 10, 2015
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    414
    Location:
    Orange County, CA
    I don't think the reasoning is to "get you to subscribe" to anything. Probably more a technical issue rather than nefarious.
     

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