Raise your hand if you feel forgotten on the trunk camera harness recall

[danarcha]

Recall was done today by mobile service in about 45 minutes. It seems each service center receives "a box of parts" periodically and apparently each car has "home" service center and that determines "availability" for the part. At least that's that I gleaned from chatting with the mobile tech

Did you receive a notification that parts were available and then you scheduled a time for them to come out, or did you have to keep checking the app to see when it would let you request the recall be completed?

 

[Jiver]

I just checked my app and see that parts are now available for my M3 and that I can schedule the service. As I am not having any issues with the camera I am going to put this off until I need to have something else done. I would like the factory powered liftgate retrofit that they are doing in China and would like to get both items done at the same time. I realize that the liftgate retrofit may never happen in the USA but here's hoping.

FWIW I never received any notice that the parts were available. The "CCS Adapter Retrofit" is listed but when I check on it it says "currently unavailable".

 

[brkaus]

I had mobile service out for something else. He said they didn’t have the part in stock. Then went down the rat hole about how it shouldn’t be called a recall, etc. I just tuned him out.

 

[tlr1000]

Since this is an official recall, it will not have an expiry date. If you're not experiencing issues it's probably best to wait until you need something else serviced before getting this done. IMO, it's not worth the effort to make a stand-alone appointment for this if there are no issues.

 

[Adam3]

10 months ago I opened a service ticket and mobile repair did the fix. I didn't need a new wiring harness (they look for a specific color of wire), so they simply installed a rubber guide where the wiring bends near the trunk hinge.

 

[beachsideev]

I had actually forgotten all about it myself!

 

[arnolddeleon]

Did you receive a notification that parts were available and then you scheduled a time for them to come out, or did you have to keep checking the app to see when it would let you request the recall be completed?

I did NOT receive a notification. I had actually forgotten about the trunk recall. I was in the app looking for the CCS combo retrofit (which wasn't available). Just for giggles I checked the harness recall and lo and behold it said the part was available. I obviously don't know if a notification was going to be coming and I just happen to luck into it ahead of time or I "jumped the line" by accident.

 

[ebmcs03]

Is the CCS Retrofit free?

 

[355rockit]

I had the rear camera harness recall performed when I had the end of warranty inspection done in Dec 2022.

 

[Knightshade]

Is the CCS Retrofit free?

AFAIK it's currently imaginary- as in nobody has gotten one yet.

But I would be very very surprised if it were free.

 

[todd2fst4u]

 

[brkaus]

Is the CCS Retrofit free?

There is absolutely no way it will be free. The suspected price is $500-$750 including the adaptor. If it ever becomes available.

 

[TheCaptain67]

Mobile service is coming out tomorrow to do the trunk camera warranty work on my 2018 Model 3. I am out of basic warranty, but the quote was $0.

Thanks for this thread which prompted me to check on the app to see if parts were available….

 

[Transformer]

Follow up: Tesla called me and offered to switch my appointment to Mobile and on an earlier day. So it's done now and took less of my time!

With Mobile Service you can talk with the technician. He set tire pressures to 45 psi and existing that's for cold weather and potentially better ride. (Back in 2019 or 2020 Elon suggested 40-41 psi for comfort.) I asked how to clean something off the seat that other cleaners didn't get. He took out a Gojo cleaning wipe, and that worked! He recommended Tub of Towels as well.

 

[S&B's M3]

Mine is still showing not available....

 

[akveluru]

Mobile Service told me that I already had the updated part even though I was affected by the recall and had intermittent operation issues with the backup camera. I confirmed the issue was with the RF cable used to transmit the video signal from the rearview camera through the trunk lid hinge.

I ended up running another identical cable in the original wire harness to remedy this issue and have been trouble free since!

 

[pnwadventures]

Bump: I don’t even see this option in my app anymore. Am I supposed to just show up or schedule service myself to get the recall service started?

 

[Adam3]

schedule service myself to get the recall service started?

Yes

 

[Transformer]

Yes, schedule the service.

Since they didn't follow up with you, your car might be in the "it doesn't look like your vehicle has a recall for the trunk lid harness" state. To head that off, offer to forward the recall notification email when scheduling.

 

[ebmcs03]

If you don’t need it forget it. I got mine done as part of something else and they had to come back two additional times to fix it again. Left debris inside so each time you open or close the trunk you can hear stuff rolling around. Then the clips were not replaced so the lid is loose with a gap.