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Raise your hand if you feel forgotten on the trunk camera harness recall
- Thread starter pnwadventures
- Start date
SalisburySam
Active Member
After over a year since receiving the initial notification of recall, I did see that the mysterious part was now available for my car in the Tesla app. So I scheduled the service. It was scheduled as mobile, and the technician accomplished the recall yesterday at my home. He said that given my VIN (early 2018 in the 33000’s) his preference was to replace the harness, which he did. Took about 30 minutes start to finish after which he checked tire pressures and remaining tread depth…all ok and no rotation needed. This was for me another example of excellent service: my time convenience, my home, fixed the problem, friendly and informative technician, all went well.
I was surprised at what to me was the complexity of the harness itself…lots of branches and connectors. The technician also opened the harness covering and showed me where the insulation had indeed broken in one of the wires so on my car the recall was a good thing. He said the insulation in newer harnesses for that wire is thicker and more flexible to prevent recurrence. Given the plastic harness cover and the fact that only the insulation on only one wire was broken there was no possibility of any spark or other damage other than the wire itself breaking at some point and the connected item (light I think I remember) not working. That made me feel better about the over-a-year wait for parts. Kudos to Tesla for the recall, the free service, and the upgraded harness. I’m very much the happy camper for this.
I was surprised at what to me was the complexity of the harness itself…lots of branches and connectors. The technician also opened the harness covering and showed me where the insulation had indeed broken in one of the wires so on my car the recall was a good thing. He said the insulation in newer harnesses for that wire is thicker and more flexible to prevent recurrence. Given the plastic harness cover and the fact that only the insulation on only one wire was broken there was no possibility of any spark or other damage other than the wire itself breaking at some point and the connected item (light I think I remember) not working. That made me feel better about the over-a-year wait for parts. Kudos to Tesla for the recall, the free service, and the upgraded harness. I’m very much the happy camper for this.
Thanks for the helpful responses! I have not seen a problem yet with the camera, but the recall just quit showing up in the app, there’s never been any follow-up from Tesla, and the onus now appears to be on me to: 1.) remember or independently discover there even is a recall; 2.) guess whether or not the part is available; 3.) schedule the repair; 4.) go to the SC for this (for whatever reason mobile service is no longer available, despite having used it before).
Knightshade
Well-Known Member
FWIW I still see the recall in the app, and it still tells me as it has for years now there's no need to make an appointment and I'll be notified when the part is ready. Everything works fine so in no hurry for exactly the reason of taking things apart often makes them worse others have mentioned.
I suspect mine doesn’t show up in the app because I’m out of warranty? I did schedule service for it and got a reply via the app stating they still don’t have parts, will contact me when they do, and it will be soon.
Knightshade
Well-Known Member
Warranty should have no impact on official recalls
ODWms
Member
One is well out of warranty (over 80k miles), and the notification does show up in the app.
S&B's M3
Member
Mine too, but not 80K, more like 14K. Anyway, I went to schedule the "fix" but they wanted me to drive 120 miles to the nearest service center. I think I can live with it as is.
If it only took 15min, they took the easy way out and likely only added the harness strain relief.... instead of replacing the entire harness.
Even if moving fast, with a small frame and hands... it takes at least 45-60min to do the full replacement (including some camera handshake reset via Toolbox). Most techs will take 2hrs to complete and ruin half the interior and trunk hatch cover clips in the process.
SalisburySam
Active Member
That definitely was not my experience, but it probably varies from technician to technician. A I mentioned in post #42 above, complete harness replacement took 30 minutes, nothing was destroyed, nothing was damaged, everything was tested, no interior ruination, no trunk hatch cover clips were harmed during the replacement. The technician was male, average size, likely average dexterity, knew exactly what he had to do and went about doing it apparently properly. In talking with him, he mentioned that it took him an hour and a half the first time he did a complete harness replacement, but that very quickly became a 30-minute job after doing 2-3 of them.
I do agree that this is likely an impossible task to be accomplished in 15 minutes if doing anything more than adding the strain relief.
SalisburySam
Active Member
Absolutely agree: a beer is definitely a memory enhancer. Five beers on the other hand is a bladder stressor.
I had a leak in my windshield wiper fluid reservoir and got the wiring harness fixed at the same time. It took about an hour but ironically, they couldn't fix the reservoir as it needed a new part so I had to take it to a service center. I had them do a final inspection before my warranty runs out and the car had a clean bill of health. Pretty reliable if you ask me.
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