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Raleigh area owners: is annual service worth it?

Discussion in 'Southeast' started by Atebit, Jan 27, 2014.

  1. Atebit

    Atebit Member

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    PA
    Curious given we live so close to the service center if buying the service is worth it? Has anyone without a service plan had to go there for any non-warranty service yet? What was the experience/cost like? Do they have posted rates or a service menu?
     
  2. jerry33

    jerry33 S85 - VIN:P05130 - 3/2/13

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    Location:
    Texas
    Not the Raleigh SC, but the posted rates are:

    $175 diagnostic fee for Model S
    $175 per hour for Model S

    I'd assume that the rates would be the same throughout the country because it's factory service, not dealer service.

    The annual service is $600.

    I live close to a service centre but I purchased the plan because of the unlimited Ranger service. If you should take a trip and there is a problem Tesla will come to you.
     
  3. Atebit

    Atebit Member

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    Thanks, this part is notable.
     
  4. Blathering1

    Blathering1 Remember

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    Worth noting that without the service plan if you are on a trip and there is a problem, Road Side Assistance will come get the car for service if it prevents the vehicle from operating properly/safely.

    The annual checkup discount available through the plan may be useful, but there isn't that much to service-- no oil change, no transmission, brakes should only see light use, no serpentine belt, etc.. If you miss the annual, and get a service in 18 months or so, you may be better buying a la carte annual checkups.

    The Ranger service is really useful for folks who live far >45 miles or so from a service center as I understand it... so they can get warranty non-critical things fixed easily.
     
  5. Atebit

    Atebit Member

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    Given that I'm probably going to want to take advantage of the buy back program, at a minimum I guess I'll be buying the service ala carte for 3 years. At that point I might as well buy the 4 pack, as that will only end up costing $100 more than 3 services if I decide to bail in 3 years. Funny how that math works ;).
     
  6. jandkw

    jandkw Member

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    Location:
    Cary, NC
    I went there twice for minor service and repair and Trevor's service team in Raleigh Service Center is excellent. I also have the 4-year service contract for $1900 and I think it's worth it or where else do you go, your neighborhood Auto Repair shop? They can do the complimentary semi-annual tire rotation for you too.
     
  7. DFibRL8R

    DFibRL8R Member

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    I don't have the service plan. In November, I had the tires rotated at Tesla Rockville, MD while the car was in for a warranty change out of a failing 12v battery. I was charged 1/2 hour labor ($150/hr rate) or $75 for the tire rotation. Probably cheaper to do elsewhere next time...
     
  8. swegman

    swegman Member

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    I have the service plan and Tesla Rockville rotated my tires for no charge. Had nothing else done to the car at the time.
     
  9. pgiralt

    pgiralt Active Member

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    The service plan includes one tire rotation in addition to the annual service. My issue is that I've put 12k miles on in less than 6 months and already did my first rotation at 6k miles, but won't be needing my annual service for another 6 months, so I'll just have to get my tires rotated somewhere or pay the SC to do it, but $75 sounds exorbitant for a tire rotation.
     
  10. Odenator

    Odenator P2607

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    Location:
    Olympia, WA
    Also depends on how much you drive. If I had paid for the 4 year service plan, I would have blown through the entire policy within the first 14 months. Not worth it to me. I pay the $600 ONCE per year to have Tesla check out my car.
     

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