Even though I live within 20 miles of a service center, I bought the ranger service plan. Whenever I call a service center, they always ask when I'll drop off the car. I always ask, can I do it without driving myself to the SC? So far, they've always said, sure, they'll pick up my car. One time they towed my [working] car, and the other times they've given me a loaner. I haven't had to pay, yet. What's going on? Is the rule that if you bought ranger service, they'll do valet service for free? or do they do valet service for free for everyone? Is it only for stuff that is Tesla's fault? Like if my 2 yr old smashes my touchscreen with a screwdriver will they valet my car for free, or is that on me since it's my fault I let a 2 yr old wield a screwdriver next to my touchscreen?