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Rattle in Front End - 2018 S 75D

BillFres

Member
Feb 26, 2018
15
15
California
I took delivery of my new car in late February. Shortly after taking delivery, I noticed a rattling noise in the front end. A low rattle, especially on a road with broken pavement. I don't notice anything at higher speeds...

I brought it to the Monterey Service Center, where they reviewed everything, determining it's the front left strut. In their checking w Tesla, it appears they are waiting for info from the manufacturers of the strut before replacing it, as it's an issue that has been noted.

I trust their diagnosis, but was just curious if many others on TMC have had a similar issue.

I love the car. But, it's a bit annoying to have that rattle as I quietly hum along the road...

Bill
 

BillFres

Member
Feb 26, 2018
15
15
California
arlorose: thanks for that info!!! Glad it's not just me. I looked through that thread, and the video that someone posted captures it perfectly.

So my short-term solution of turning up the music is valid...
Bill
 

BillFres

Member
Feb 26, 2018
15
15
California
I took delivery of a MS75D last week. It has this problem.
Well, I hope that this helps... The Monterey Service Center checked mine out, and told me they are working with the manufacturer on a solution. I'm glad to see that others have the same problem, so maybe I can relax a bit more and just enjoy the car...
B
 
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Gyrfalcon

New Member
Apr 10, 2018
4
2
Ontario
Yes, same thing here: a rattling / knocking noise coming from the front end, sounds like it could be the front struts. S 100D purchased September 2017, now at around 12,000 km (7,500 mi). Mostly heard at low speeds over uneven road surfaces. At first I thought it was snow & ice being picked up and slapping against the underside, but it still happens now with clear roads. Will see what Support says.
 

CaliSol

Member
Mar 10, 2018
28
55
San Francisco
If you’re interested in doing some reconnaissance, some of us over on the other discussion page (Rattle noise coming from front air suspension) are trying to figure out whether this only affects cars with air suspension, or all recent Model S vehicles. Can you please post the month/year of your car and whether it has air suspension or not? Some have posted photos of the suspension part. So far, of those who have posted, everyone has the newer Firestone struts with part number 1067361-25-C. The majority have been fall 2017 builds and beyond.
 
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nexusone

Member
Mar 23, 2018
108
86
California
SC didn't even bat an eye at me today when road testing for the suspension noise. The guy immediately acknowledged the issue and said he knew what it was and that they would order the parts to "replace the front suspension" --- no additional details beyond that.
 

Gyrfalcon

New Member
Apr 10, 2018
4
2
Ontario
If you’re interested in doing some reconnaissance, some of us over on the other discussion page (Rattle noise coming from front air suspension) are trying to figure out whether this only affects cars with air suspension, or all recent Model S vehicles. Can you please post the month/year of your car and whether it has air suspension or not? Some have posted photos of the suspension part. So far, of those who have posted, everyone has the newer Firestone struts with part number 1067361-25-C. The majority have been fall 2017 builds and beyond.
 

jelloslug

Active Member
Jul 21, 2015
4,719
6,034
Greenville, SC
August 2016 without air. It's been ratting for 30k miles. I think that you will find that it's mostly people with air suspension that have the issue because most cars are equipped with air suspension.
 
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