Rattle in Front End - 2018 S 75D

[BillFres]

I took delivery of my new car in late February. Shortly after taking delivery, I noticed a rattling noise in the front end. A low rattle, especially on a road with broken pavement. I don't notice anything at higher speeds...

I brought it to the Monterey Service Center, where they reviewed everything, determining it's the front left strut. In their checking w Tesla, it appears they are waiting for info from the manufacturers of the strut before replacing it, as it's an issue that has been noted.

I trust their diagnosis, but was just curious if many others on TMC have had a similar issue.

I love the car. But, it's a bit annoying to have that rattle as I quietly hum along the road...

Bill

 

[arlorose]

There are a few threads on this already... a LOT of us have this issue too. :-( I've been living with it for about a year now.

Here's one of the threads I follow on it:
Rattle noise coming from front air suspension

 

[BillFres]

arlorose: thanks for that info!!! Glad it's not just me. I looked through that thread, and the video that someone posted captures it perfectly.

So my short-term solution of turning up the music is valid...
Bill

 

[nexusone]

I took delivery of a MS75D last week. It has this problem.

 

[BillFres]

I took delivery of a MS75D last week. It has this problem.

Well, I hope that this helps... The Monterey Service Center checked mine out, and told me they are working with the manufacturer on a solution. I'm glad to see that others have the same problem, so maybe I can relax a bit more and just enjoy the car...
B

 

[nexusone]

Thanks

 

[markn455]

I have the same rattle in both front struts on certain surfaces with my 2018. My Mid 2014 did not have the issue.

 

[Gyrfalcon]

Yes, same thing here: a rattling / knocking noise coming from the front end, sounds like it could be the front struts. S 100D purchased September 2017, now at around 12,000 km (7,500 mi). Mostly heard at low speeds over uneven road surfaces. At first I thought it was snow & ice being picked up and slapping against the underside, but it still happens now with clear roads. Will see what Support says.

 

[CaliSol]

If you’re interested in doing some reconnaissance, some of us over on the other discussion page (Rattle noise coming from front air suspension) are trying to figure out whether this only affects cars with air suspension, or all recent Model S vehicles. Can you please post the month/year of your car and whether it has air suspension or not? Some have posted photos of the suspension part. So far, of those who have posted, everyone has the newer Firestone struts with part number 1067361-25-C. The majority have been fall 2017 builds and beyond.

 

[nexusone]

April 2018 MS75D w/ air.

 

[nexusone]

SC didn't even bat an eye at me today when road testing for the suspension noise. The guy immediately acknowledged the issue and said he knew what it was and that they would order the parts to "replace the front suspension" --- no additional details beyond that.

 

[Gyrfalcon]

If you’re interested in doing some reconnaissance, some of us over on the other discussion page (Rattle noise coming from front air suspension) are trying to figure out whether this only affects cars with air suspension, or all recent Model S vehicles. Can you please post the month/year of your car and whether it has air suspension or not? Some have posted photos of the suspension part. So far, of those who have posted, everyone has the newer Firestone struts with part number 1067361-25-C. The majority have been fall 2017 builds and beyond.

 

[Gyrfalcon]

September 2017, Model S 100D with air suspension.

 

[CaliSol]

September 2017 MS 90D w/ air

 

[BillFres]

February 2018 MS 75D w/ air

 

[Nosken]

November 2016, Model S, 90D with Air suspension set at standard level. Rattle is persistent at low speeds.

 

[Kramleets]

September 2017 with air
Rattle worst under 50kph

 

[jelloslug]

August 2016 without air. It's been ratting for 30k miles. I think that you will find that it's mostly people with air suspension that have the issue because most cars are equipped with air suspension.

 

[Nosken]

I have the rattle in my 11/16 build S90D with SAS. I never had the rattle with my 2/15 build P85D with SAS that had 55,000 miles.

 

[jelloslug]

It seems that the only common denominator is that only facelift cars have this issues.