Mine's at Tesla for this issue right now. They've had the car for a couple weeks now "in staging area". Well, I've racked up almost a thousand miles on the loaner Model S they gave me. Will let everyone know if they actually fix it.
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Thanks for providing us with this feedback. It would be great news for all of us if the revised struts are available.
Electric_Zen
Member
Is it just me, or is Tesla a little slow on this fix?
I mean, really, these are six-figure cars. Suspension noises are NEVER a good thing, especially as some can be an indicator of pending suspension failure, and that could be mean "death." Death is something I'd prefer to avoid for a long time.
Come on, Elon, get to the bottom of this ASAP please.
Thanks.
I mean, really, these are six-figure cars. Suspension noises are NEVER a good thing, especially as some can be an indicator of pending suspension failure, and that could be mean "death." Death is something I'd prefer to avoid for a long time.
Come on, Elon, get to the bottom of this ASAP please.
Thanks.
Same noise both of our cars have - both Sept 17 builds.
I dont really think of it as death - we have a Mercedes GL550 and it has had all the air struts replaced twice - annoying yes but not sure if its death unless an A arm or something breaks at speed. The noises the GL made were very similar and after the second replacement the rattle has been gone for 30k miles. Not sure if it is true or not but someone told me MB and Tesla purchase the struts from the same supplier.
jelloslug
Active Member
That's the exact same sound my '16 makes. I have coil suspension though. My guess is that the strut mount/bearings are what is causing the noise.
jelloslug
Active Member
Mine has been making that noise for over a year. Some parts were thrown at it when I first brought it in but it was under "engineering review" for months and months. I escalated it a week or so ago and was told that they had narrowed it down to the struts and that a solution was in the works.
jelloslug
Active Member
My Honda had failing strut mounts within a few thousand miles and their tech tried to tell me that it was normal for a months old car to sound like a 30 year old pickup truck. Needless to say I had to elevate my concern to get it repaired.
ishareit
Member
Exact same sound but even more noticeable on brick pavers at low speed. Dec 2017 build S 75D.
ishareit
Member
vraev
Member
That is exactly the sound mine is making too. I am taking it in for service at oakville in april.
Ohm’s Law
Member
I also have the noise on both front struts of my 85D at 68k. I am calling it the “Tamborine Jingle.” It doesn’t seem to cause any problems besides frustration. The Rocklin SC will be looking at next week.
Well we got our second MS back on Friday - they replaced both front struts with what they called the "revised version". We have put about 80 miles on it since and guess what - the noise is back... its not as bad as it was but give it a couple days and I am sure it will reach that point.
on a side note it has not come back on our other MS - its still rattle free after 300 miles
CaliSol
Member
That’s a bummer. Thanks for the follow up, Moulari. Do we know whether this is an issue with all current vehicles coming out of production? Based on this thread it seems to be an issue allocated to pre-2018 units. If this is the case, I wonder if the issue is simply with parts (I doubt any significant engineering design changes took place) and Tesla’s wanting to find a low-cost solution rather than replace with new parts.
Its got to be a parts thing - both our cars are Sep 17 builds - not sure if its true but the service writer at the SC said at some point last year they changed suppliers on the struts. This weekend I will pull of a front wheel on each car and see if the struts have the same P/N. Very odd the one of ours was fixed with a strut replacement and the other was not.
