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Rear ended today. 3-4 month wait - parts not available.

Discussion in 'Model 3' started by Garlan Garner, Jun 5, 2019.

  1. AlanSubie4Life

    AlanSubie4Life Active Member

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    All the parts are available in Google and you can see what is what. But for sure knowing which ones can be disassembled and which ones are damaged is something it would take a professional to assess, or at least a keen eye underneath a car that had been torn down.
     
  2. Atari2600

    Atari2600 Member

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    My wife was driving one of our cars about 6 years ago and was hit in the back which forced her into the car in front which forced them to hit a car. Instead of turning the claim into the other insurance company we turned it into our company and paid the deductible. The car was totaled and we got about 15% above KBB private sale value, and a month later we got our deductible back too!

    The other party's insurance company does not have your best interest in mind. But hey didn't you get that indefinite free rental so you can go to work you were talking about earlier?
     
  3. dmurphy

    dmurphy EV: Converted.

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    OK, I don’t see any way they’ll total for $15,155.43.

    You’ll be fine!
     
  4. Atari2600

    Atari2600 Member

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    At least no storage fees. That's lower than I expected.
     
  5. AlanSubie4Life

    AlanSubie4Life Active Member

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    Cheaper than I expected! Costs coming down. The labor costs for structural work are high relative to most vehicles from what I have heard. I am guessing with adjustments and including rental and storage fees, this will end up well over $20k. We’ll see I guess.

    There is no way (I don’t think) that this car will get declared a total loss.

    I would look into seeing whether you can drive your car, and if not, why not? If I were you I would much rather drive a wrinkled Performance Model 3 than any rental car, unless the rental is a Tesla - and even then I would want my own car in my possession at all times.

    If the car is not actually drivable with this damage, I would be VERY concerned about WHY it can’t be driven (there is nothing in the part list other than the seat belt that would suggest there is any reason it cannot be driven). That unknown potentially has much worse long term implications. My feeling is that it is probably nothing, and just a software reset that needs to be done perhaps, but if it is worse than that, if I were you, I would be finding out why. And if it can be easily reset, I would demand they do that and be driving my car out of storage that same day. It minimizes the risk of other damage occurring to the vehicle while in storage, and eliminates a lot of stress of the unknown. It is also the most efficient from a cost perspective.

    Keep in mind the longer the car sits the higher the storage fees get.

    Always Be Driving (Your Own Car)!
     
  6. Garlan Garner

    Garlan Garner Banned

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    The body shop has been trying to contact Tesla Westmont to get the car re-started or something, but they aren't returning any calls or anything.

    None of the Service Centers in Chicago actually pick up their phones. Try to contact Tesla Grand Avenue by phone. I will give you a million dollars if you are successful.
     
  7. AlanSubie4Life

    AlanSubie4Life Active Member

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    If I were you I would go to the service center in person and nicely discuss with them in person how to proceed. They should be able to put you in touch with the mothership. Perhaps others here can suggest the best phone numbers to call, but I would think an in-person visit (without your car) would be the best option.

    Don’t leave this up to the body shop - they have a large DISINCENTIVE to get the issue resolved, as they take in massive guaranteed storage fees for every day the car is on their lot gathering dust and paint overspray and bird poop.

    You could also call Roadside Assistance and say your car says it can’t drive “for some reason” and see if they can look into why. :). Maybe they can reset it...I could envision that they might have had to do such a reset remotely in the past - if indeed there is no hardware reason for the car to be inoperable (an assumption at this point). You might want to make such a call while you are at the shop which has the car...so you can say you are at the car.

    In any case, I think it is important to stick up for yourself here and push on some people. I honestly think the best thing right now is to get that car back in your possession - it looks perfectly fine to me - so until you find out otherwise I would pursue that hope.

    Don’t worry about the repairs! That’s the easy part! You don’t have to worry about how long parts take to arrive, if you can drive your car!
     
  8. chicagoM30402

    chicagoM30402 Member

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    Garland I really am sorry about your situation. I am getting my car back Friday. Out for a month and a half. Pretty fast compared to others horror stories. They also had to reach out to Westmont to get codes cleared. Sat there for 2 days before they could look at it. Just got back today to the body shop. Keep trying. Westmont is crazy packed just like every other service center out there.
     
    • Helpful x 1
  9. Garlan Garner

    Garlan Garner Banned

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    Thanks for all of the suggestions.

    Yes, I plan to go over to Westmont tomorrow and......well.....I don't know what I'm going to do right now.

    I'm totally drained and frustrated right now.
     
  10. AlanSubie4Life

    AlanSubie4Life Active Member

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    Good luck to you. I get the feeling you would be slightly happier with your car back. It’s not ideal, but it might be better...too many unknowns right now to know for sure, but chances are it would be better overall.

    Just edited and added above to my prior post, just in case you didn’t see it:
     
  11. Daniel in SD

    Daniel in SD Active Member

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    I'm blown away by how much modern cars cost to fix. If it was an SR it would likely be totaled.
    I'm glad I have backup cars in case this ever happens to me.
     
  12. chicagoM30402

    chicagoM30402 Member

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    Mine was a SR+ with 17k of damage. I wouldn’t want them to total it though as I would be out money then.
     
  13. AlanSubie4Life

    AlanSubie4Life Active Member

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    Is this an adjuster estimate, or the shop estimate?

    If it is from the adjuster, it will only go up from here. $85/hr is a pretty low amount for labor on a Tesla - it is possible at some approved shops but in general seems to be higher?

    I would not sign a contract with the repair shop for a full tear down and final estimate until you are sure you want to proceed. Also after a tear down it is a bit harder to drive the vehicle... And do be sure the insured’s insurance will pay the shop’s rates.

    If the seat belt works and behaves normally, the explosive pre-tensioner probably did not deploy.
     
  14. VT_EE

    VT_EE Active Member

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    This is exactly why I’m going through my insurance and not dealing with the guilty party’s. I’m still driving mine around though with a mangled bumper and rear quarter panel. I don’t need the rental car. Btw-2.5 weeks since the parts were ordered and I’m still waiting on a few apparently. I’ll let you know when they show up for reference.
     
    • Helpful x 1
  15. VT_EE

    VT_EE Active Member

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    My repair shop tore mine down while I waited so they and the on site Geico adjuster could see everything and not miss any parts. They put it back together and let me drive it. Once the parts show up, I take it back for 15 days of repairs.
     
    • Informative x 1
  16. VT_EE

    VT_EE Active Member

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    Just remember that there are a lot of worse things that can happen to you than getting your car damaged. Keep things in perspective and do something that makes you happy. It will eventually get fixed, and this will become a distant memory.
     
    • Like x 3
  17. cbrigante2

    cbrigante2 Member

    Joined:
    Aug 14, 2018
    Messages:
    50
    Location:
    North Aurora, Il
    Here is my parts list (major front damage, less rear damage):

    Labor Paint

    1 FRONT BUMPER & GRILLE

    2 S01 O/H bumper assy 3.5 3 * Repl Bumper cover 1084168S0D 1 365.00 Incl. 2.8 4 Add for Clear Coat 1.1

    5 # Frt add w/parking sensors 1 0.6 6 # Frt add w/front impact sensors 1 0.6 M

    7 Refn Tow brkt cover 0.2 8 Add for Clear Coat 0.1 9 Repl Bumper cover rivet 100652100A 12 3.60

    10 # Repl RT Frt bumper bracket 1084182-00-E 1 1.10 11 # Repl LT Frt bumper bracket 1084181-00-E 1 1.10

    12 # Repl RT Frt ctr bumper bracket 1084172-00-F 1 8.80 Incl. 13 # Repl LT Frt ctr bumper bracket 1084171-00-F 1 8.80 Incl.

    14 Repl Absorber 110466900F 1 17.00 Incl. 15 * Repl Impact bar (ALU) 110466700D 1 180.00 0.4 16 # Repl Wire harness inner 1067961-00-E 1 70.00 1.0 M

    17 * Repl Distance sensor 110864787B 1 230.00 m Incl. 18 * Repl Mount bracket 110376000B 1 5.00 Incl.

    19 S01 Repl Bumper cover bolt 103168300B 5 2.75

    Note: 6 of these are required. 20 S01 R&I Valance Incl.

    Note: required for front cover replacment 21 S01 R&I Cross bar 0.5

    Note: required for rad support replacement 22 # S01 R&I air guides 0.5

    Note: these are glued to front cover and require removal and reinstall for refinishing

    23 S01 Repl Prep unprimed bumper 1 0.7 24 # S01 Repl VAL UPA USS, RADIAL, ASSY,

    Deep Blue

    1127503-13-C 4 340.00

    Note: VAL UPA USS, RADIAL, ASSY, Deep Blue

    $85.00 Sold Qty 4

    25 FRONT LAMPS 26 * Repl RT Headlamp assy 107737266E 1 970.00 0.4 27 Aim headlamps 0.5

    28 * Repl LT Headlamp assy 107737166E 1 970.00 0.3 29 * S01 Repl RT Signal lamp 107739200C 1 200.00 0.2

    30 * Repl LT Signal lamp 107739100C 1 200.00 Incl. 31 # S01 Rpr aim fog (signal lamps) 0.5 32 * Repl RT Repeater lamp 112510777A 1 130.00 Incl.

    33 * Repl LT Repeater lamp 112510677A 1 130.00 Incl. 34 RADIATOR SUPPORT

    4/22/2019 2:58:47 PM 314419 Page 2

    35 Repl Radiator support 111024000B 1 550.00 2.1 36 Repl RT Side support 108417000B 1 5.50 1.1 37 Repl LT Side support 108416900B 1 5.50 1.1

    38 HOOD 39 Repl Hood (ALU) 1081390E0B 1 450.00 1.2 2.8

    40 Add for Clear Coat 1.1 41 Add for Underside(Complete) 1.4 42 * Repl Latch 103301100E 1 55.00 Incl.

    43 * Repl RT Release cable 109878900C 1 105.00 Incl. 44 * Repl LT Release cable 109879000C 1 85.00 Incl.

    45 Repl Striker 106903200B 1 39.00 Incl. 46 Repl Weatherstrip 109049200B 1 35.00 Incl. 47 * Repl Emblem 109848900C 1 28.00 0.1 48 * Repl Storage compart 108167488D 1 165.00 Incl.

    49 # Repl RT Frt body clip 1106961-00-C 4 4.40

    50 # Repl LT Frt body clip 1106961-00-C 4 4.40 51 * R&I Mat Incl. 52 # R&I Front body plate Incl. 53 S01 Repl Front seal 112734500A 1 33.00 0.2

    54 S01 Repl Striker bolt 100883301A 2 2.20

    Note: 2 of these are required. 55 S01 Repl Lower reinf 110981800B 1 44.00 0.2 56 * S01 Repl Front panel 109585800D 1 33.00 0.2 57 S01 Repl RT Side support 111600300C 1 1.10

    58 S01 Repl LT Side support 111600200C 1 1.10 59 S01 Repl RT Hinge 1098793T4C 1 49.00 0.3 0.5

    60 S01 Repl LT Hinge 1098792T4C 1 49.00 0.3 0.5 61 S01 Overlap Minor Panel -0.2

    62 # S01 Rpr touch up bolts 0.5 63 FENDER 64 Repl RT Fender (ALU) 1081400E0C 1 250.00 3.1 1.8

    65 Overlap Major Adj. Panel -0.4 66 Add for Clear Coat 0.3

    67 Add for Edging 0.5 68 Add for Clear Coat 0.1

    69 Repl LT Fender (ALU) 1081401E0C 1 250.00 3.1 1.8 70 Overlap Major Adj. Panel -0.4 71 Add for Clear Coat 0.3

    72 Add for Edging 0.5 73 Add for Clear Coat 0.1

    74 R&I RT Fender liner Incl. 75 R&I LT Fender liner Incl. 76 * S01 Repl LT Inner support 1086017S0A 1 17.00 0.2 0.2

    77 S01 Add for Clear Coat 0.1 78 * S01 Repl RT Inner support 1086016S0A 1 17.00 0.2 0.2

    79 S01 Add for Clear Coat 0.1 80 ELECTRICAL 81 * Repl Control module home link 1114984-00-B 1 115.00 Incl.

    82 * S01 Repl Bracket home link 109835500B 1 18.00 Incl. 83 # S01 Repl RADAR, SEVEN PIN

    PERPENDICULAR

    1108647-00-C 1 255.00

    Note: RADAR, SEVEN PIN PERPENDICULAR 01108647-00-C $255.00

    84 # S01 Repl Bracket 1108648-00-D 1 3.00 Incl. 85 # S01 Repl FEM RADAR BRKT 1103760-00-B 1 5.50

    Note: FEM RADAR BRKT 01103760-00-B $5.50 86 * R&I High note horn m Incl.

    87 * S01 Repl Low note horn 110965900A 1 54.00 m Incl. 88 # Rpr Disconnect & Connect 12V

    Electrical

    0.6 M

    89 WINDSHIELD 90 Repl Windshield TESLA 1466270-60-b 1 530.00 4.0 G 91 # Glass Urethane Kit 1 20.00

    92 COWL

    93 S01 Repl RT Side cover 111207200A 1 1.10 0.2 94 * S01 Repl Cowl grille 108167601D 1 33.00 0.6 95 S01 Repl LT Side cover 111207100A 1 1.10 0.2 96 INSTRUMENT PANEL

    97 * S01 R&I RT Side cover 0.1

    Note: required for head liner R&I

    98 * S01 R&I LT Side cover 0.1

    Note: required for head liner R&I

    99 ROOF 100 R&I R&I headliner 3.0 101 PILLARS, ROCKER & FLOOR

    102 * Rpr RT Cowl/Dash hinge pillar s 0.5 1.3

    Note: MODIFIED REFINISH W/FULL CLEAR COAT

    103 Overlap Major Adj. Panel -0.4 104 Add for Clear Coat 0.2

    105 S01 R&I LT W/S pillar trim Incl.

    Note: required for head liner R&I 106 S01 R&I RT W/S pillar trim Incl.

    Note: required for head liner R&I 107 # S01 Repl TERMEX TETHER, SHORT 1131795-00-C 2 0.02

    Note: TERMEX TETHER, SHORT Use on A pillar

    1131795-00-C Contact Tesla for pricing Required replacement

    108 S01 R&I LT Front sill plate Incl.

    Note: required for head liner R&I 109 S01 R&I RT Front sill plate Incl.

    Note: required for head liner R&I 110 S01 R&I LT Cowl trim Incl.

    Note: required for head liner R&I 111 S01 R&I RT Cowl trim Incl.

    Note: required for head liner R&I 112 FRONT DOOR 113 * Rpr RT Door shell (ALU) 0.5 1.6

    Note: MODIFIED REFINISH W/FULL CLEAR COAT 114 Overlap Major Adj. Panel -0.4

    115 Add for Clear Coat 0.2 116 * Rpr LT Door shell (ALU) 0.5 1.6

    Note: MODIFIED REFINISH W/FULL CLEAR COAT

    117 Overlap Major Adj. Panel -0.4 118 * Add for Clear Coat 0.2

    119 R&I RT Belt molding 0.2 120 R&I LT Belt molding 0.2 121 R&I RT R&I mirror 0.3

    122 R&I LT R&I mirror 0.3 123 * R&I RT Handle, outside 0.7

    124 # R&I RT Frt access hole cover 0.5 125 * R&I LT Handle, outside 0.7 126 # R&I LT Frt access hole cover 0.5

    127 * R&I RT R&I trim panel Incl. 128 * R&I LT R&I trim panel Incl.

    129 S01 R&I RT Door glass TESLA 0.5

    Note: required for door handle removal and reinstall 130 S01 R&I LT Door glass TESLA 0.5

    Note: required for door handle removal and reinstall 131 S01 Repl RT Door trim panel clip 113514700A 25 220.00

    Note: sold in qty of 25. Part is not reusable, must replace. 9 of these are required.per side 132 S01 R&I LT Window regulator 0.4

    Note: required for door handle removal and reinstall

    133 S01 R&I RT Window regulator 0.4

    Note: required for door handle removal and reinstall 134 QUARTER PANEL 135 S01 R&I RT Upper trim Incl.

    Note: required for headliner R&I

    136 S01 R&I LT Upper trim Incl.

    Note: required for headliner R&I

    137 # S01 Repl TETHER CLIP, 50204, 30619-168 1090272-00-B 2 4.40

    Note: TETHER CLIP, 50204, 30619-168 Use on side rail trim 1090272-00-B $2.20 Required replacement 138 REAR BODY & FLOOR 139 # S01 R&I sill plate 0.1

    Note: required for tail lamp removal and reinstall 140 S01 R&I LT Side trim 0.1

    Note: required for tail lamp removal and reinstall 141 S01 R&I RT Side trim 0.1

    Note: required for tail lamp removal and reinstall

    142 S01 R&I Floor cover 0.2

    Note: required for tail lamp removal and reinstall

    143 REAR LAMPS 144 * R&I RT Tail lamp assy 0.5 145 * R&I LT Tail lamp assy 0.5

    146 REAR BUMPER 147 * Rpr Bumper cover 4.0 3.0

    148 Add for Clear Coat 1.2 149 # TO MATCH O/H ON PREWRITTEN 1 -0.3 150 O/H bumper assy 2.5 151 * Repl Lower cover 110303500C 1 95.00 Incl. 0.0

    152 * Repl Add for park sensor 1 m 0.6

    153 S01 Repl Impact bar (ALU) 109531400C 1 180.00 0.6 154 # Subl Hazardous Waste Removal 1 4.00 X 155 # Subl Towing 1 850.00 X 156 # S01 Rpr Paint Defect Rectification 1.0

    157 # S01 Rpr TESLA TOOLBOX SET UP WITH

    PRE SCAN

    1.3 M

    158 # S01 Rpr TESLA TOOLBOX SET UP WITH

    THERMAL SCAN

    1.3 M

    159 # S01 Rpr TESLA TOOLBOX SET UP WITH

    FRONT SENSOR TEST

    1.3 M

    160 # S01 Rpr TESLA TOOLBOX REAR SENSOR

    TEST

    0.3 M

    161 # S01 Rpr TESLA TOOLBOX LOUVER

    SHUTTER TEST

    0.3 M

    162 # S01 Rpr TESLA TOOLBOX SET UP WITH

    FIRMWARE REDEPLOY

    1.3 M

    163 # S01 Rpr TESLA TOOLBOX LEFT AND

    RIGHT FRONT WINDOW PROGRAMING

    0.6 M

    164 # S01 Rpr TESLA TOOLBOX HOMELINK

    TEST

    0.3 M

    165 # S01 Rpr TESLA TOOLBOX SET UP WITH

    DRIVE ALIGNMENT

    2.

    CONFIGURATION Note: THIS OPERATION REQUIRES TESLA TOOLBOX CONNECTED WITH 2 TECHNICIANS ON MINUMUM TEST DRIVE OF 30 MINUTES TO 100 MILES TO RE CLAIBRATE CAMERA IN WINDSHIELD AFTER REINSTALL OF NEW WINDSHIELD AND REPEATERLAMPS. 166 # S01 Rpr TESLA TOOLBOX SET UP WITH

    DTC READ AND CLEAR

    1.3 M

    167 # S01 Rpr TESLA TOOLBOX SET UP WITH

    POST SCAN

    1.3 M

    168 # S01 Corrosion Protection 1 15.00 0.3 169 # S01 Cover Car 1 8.00 X 0.2

    170 # S01 Flex Additive 1 8.00


    Now with all of that, for some reason, my estimate comes in slightly lower than Garlan's? I don't get it?
     
  18. cbrigante2

    cbrigante2 Member

    Joined:
    Aug 14, 2018
    Messages:
    50
    Location:
    North Aurora, Il
    They have everything done except those two Termix clips for the airbags (which didn't go off in accident). The shop has all the programming done (had to change my password for them to use while being repaired). I've had no reason/need to call the local Tesla Service Center (Westmont). I've just been (for the most part) going with what they tell me, and only bugging Tesla Body Shop support email when no promised updates are given or they have fallen behind promised ETA.

    I get it. Super frustrating waiting, but not much else I can do about it. End of next week is at least a light at the end of the tunnel.
     
  19. cbrigante2

    cbrigante2 Member

    Joined:
    Aug 14, 2018
    Messages:
    50
    Location:
    North Aurora, Il
    I'm kind of wondering about this shop yours is at? My shop just needed my remote access password when they first got it to avoid me starting it up while they are working on it. I set it with a temp password for now. I'll change it back once I get it back. I've never had to call Tesla or fight any of that with the Service Centers. I only have been following up with Tesla Body Shop support on ETAs of parts promised by certain dates. Only reason for my increased activity was a lack of response from the changeover of person on my ticket.

    Add to it the rather extreme costs on the estimate for just rear end damage. I should show you pics from my damage that came in at around the same cost. You'd be shocked.
     
  20. Garlan Garner

    Garlan Garner Banned

    Joined:
    Mar 31, 2016
    Messages:
    9,931
    Location:
    Chicagoland
    It is an adjuster estimate.
     

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