Rear motor disabled

[Punjabrav]

Heard a clunk and the Model S slowed down while I was driving up the hill. I am not sure if I can still drive it. It's out of warranty. Driving it doesn't feel right as there's some noise it makes in the rear.

Wondering...is it okay to drive my Tesla Model S year 2017 while the rear motor is disabled? Should the front motor suffice for me to drive it until I can get into a service center in 3 weeks?

 

[ZilWin]

What makes you think the rear motor is disabled? If indeed it is, driving it around would be a HARD NO for me

 

[Punjabrav]

I got the message: "rear motor disabled - Ok to drive" ... It came up after I heard the clunk ... Says it's okay to drive, but doesn't feel right.

 

[ZilWin]

I got the message: "rear motor disabled - Ok to drive" ... It came up after I heard the clunk ... Says it's okay to drive, but doesn't feel right.

That's pretty definitive. I would be doing more with my SC than waiting 3 weeks for an appointment. check out this link to another thread on rear motor issues
and this link too

 

[DerbyDave]

I would drive it easy. If it says it is OK to drive, it should be OK. You really need to get it checked out. Look in the exclamation mark on the main dash. Surely there are added errors it is logging.

 

[Punjabrav]

This is a 100D with dual motors from back in 2017. I think they are independent motors and the rear motor acts more as a performance enhancing motor? Not entirely sure. I am out of warranty, so it's gonna cost me an arm and a leg.

 

[Punjabrav]

That's pretty definitive. I would be doing more with my SC than waiting 3 weeks for an appointment. check out this link to another thread on rear motor issues
and this link too

Thanks for sending those links, I did read through them, but they are more for model 3 and model Y... I saw this YouTube link where it explains the different motors for each vehicle (within the first 2 mins of the video). Seems that 100d has two of the same motors in front and rear.

 

[DerbyDave]

Maybe. Maybe it is just a sensor.

 

[Nosken]

I think it has a 8 year unlimited mile warranty on the battery and drive unit. https://www.tesla.com/sites/default/files/downloads/Model_3_New_Vehicle_Limited_Warranty_NA_en.pdf

 

[Punjabrav]

I tried the power cycle, didn't change anything. The "THUD" probably indicates it is damaged, imo

 

[Punjabrav]

I think it has a 8 year unlimited mile warranty on the battery and drive unit. https://www.tesla.com/sites/default/files/downloads/Model_3_New_Vehicle_Limited_Warranty_NA_en.pdf

Thanks. I'll take a look at the manual. But the roadside assistant said it's out of warranty.

 

[gaswalla]

I'd show up to the service center and tell them what's up..

 

[Punjabrav]

I'd show up to the service center and tell them what's up..

I can just show up without an appointment?

 

[DerbyDave]

I would issue a support ticket using the app. A technician can remotely take a look at your car and will likely be able to diagnose the extent of the issue. They always give you an estimate in writing before your appointment time. You can then decide what to do and find out how bad it is. In my area, the technician usually texts me within 24 - 36 hours after I open up a ticket. I wouldn't just show up. Tesla service is crazy busy right now. If it breaks down, you have no choice but to tow it and deal with a wait.

 

[VT_EE]

I can just show up without an appointment?

I believe there is some kind of deal where Tesla will look at cars within a day or two if the vehicle shows up on a tow truck. No appointment needed.

 

[gaswalla]

yes, just show up ... for stuff like this they will help you out most of the times.
so many people show up with rattles, pet peeves, etc.. They get sent back in the queue

 

[Punjabrav]

Just an update: I took it in (no appointment), they gave me a rental, it's under warranty! Loved the customer service, really put my mind at ease.

 

[Doanster1]

Just an update: I took it in (no appointment), they gave me a rental, it's under warranty! Loved the customer service, really put my mind at ease.

Great to hear! Can’t believe you put yourself through the stress of thinking it wasn’t covered. 8yr DU and battery warranties are def a saving grace.

 

[cytranic]

This is a 100D with dual motors from back in 2017. I think they are independent motors and the rear motor acts more as a performance enhancing motor? Not entirely sure. I am out of warranty, so it's gonna cost me an arm and a leg.

power train has 8 years I thought

Edit: I see you figured it out, its covered.