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Rear trunk won't close

Voyager2

Member
Mar 21, 2019
24
2
SoCal
After loading some (OK, a lot) stuff into the trunk of my 2015 MS, the trunk would close part way, beep, then open back up. I assumed it was because it was too full, and the trunk was bumping against something when it tried to close. I rearranged some items and tried again, but the trunk beeped and opened again. I did this several more times. Then after removing everything I thought could possibly be bumping up against the trunk when it closes, I pressed the button to close it again. This time, there was a multi-beep, and it did not even move. Pressing the button again just brings up the multi-beep sound. I tried closing the trunk from the MCU screen, but got the same result (multi-beep, does not close). I ended up manually pulling the trunk down to close it. After that, normal operation seemed to be restored. I was able to open it via the latch and close it via the button.

Did anyone else experience their trunk not being able to close? Could it be that after x number of failed attempts at closing the trunk, the button is disabled? Does manually closing the trunk cause any damage?
 

SoCal Buzz

Supporting Member
Oct 9, 2018
484
388
Orange County, CA, USA
You can physically move the hatch to position where you want it to stop when open, and then hold down the button to reprogram the height (beeps a few times when done). I would try that first and see if it resets. Not sure what would happen if you close and try to latch manually. But it won't hurt the mechanism to move the hatch itself.
 

Wol747

Member
Aug 26, 2017
978
449
Tea Gardens
I had the same sort of problem when I first got the thing until I realised that you "set" the position you want the trunk to open to by hand (in case presumably you have a low ceiling?) Resetting cure it.
 

Voyager2

Member
Mar 21, 2019
24
2
SoCal
You can physically move the hatch to position where you want it to stop when open, and then hold down the button to reprogram the height (beeps a few times when done). I would try that first and see if it resets. Not sure what would happen if you close and try to latch manually. But it won't hurt the mechanism to move the hatch itself.
Thank you SoCal Buzz, didn't know about reprogramming the stopping height. Handy to know as the clearance in my garage is kind of low, so I cringe whenever I have to open the hatch while in the garage :)
 

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