I've had my X100D for 5 days.
Since then, I have rebooted the car 4 times. Three of those 4, the car went into a loop where the IC screen would flash the Tesla logo and then come up for maybe 5 seconds and then reboot again. The MCU remained black the whole time.
I made a small video today:
Here are the long details:
The first time it happened to me, this lasted less than 5 minutes. I was driving. I had just left the SC after delivery and I had no audio at all (no navigation audio, no music, no blinkers sound).
The second time, I had no LTE connectivity for a long time. I was also driving and this time, it lasted about 15 minutes. During that time, I had no speed indicator.
These two episodes happened on 2018.21.9
Yesterday, I got the new 2018.24.1 firmware. I was hoping this would solve my problem. As a matter of fact, I had to reboot because when I entered the car, both screens were blank and they would not come up. This time, the reboot worked normally.
Today, again, I had no LTE connectivity for a while so I rebooted the car again. I was parked at the supermarket. It went back into a loop. I could not turn off the car. I could not lock it. I could put it in drive but the parking break was engaged and it wouldn't disengage when selecting drive. I tried pushing the wheel buttons several times but nothing.
I called assistance and the lady on the line was clueless. She tried to contact my car but it appeared off line to her. I activated my iPhone hotspot but the car would not connect. Then, suddenly it became online to her (while still rebooting) but it wouldn't let her pull the logs. After about 3 minutes, it went offline again. She decided to call road assistance and while she was doing that I tried the wheel buttons once more and then, the MCU came up, and the IC screen stayed off for about 30 seconds and came up too, and everything seemed normal.
The lady proceeded to download the logs and she told me she would send them to my SC and to upper support and that I would be contacted next week.
Has anybody seen anything like this? Any idea how to "break" the loop if this happens again? I get the feeling that when I drive the car later, LTE will be dead again...
Since then, I have rebooted the car 4 times. Three of those 4, the car went into a loop where the IC screen would flash the Tesla logo and then come up for maybe 5 seconds and then reboot again. The MCU remained black the whole time.
I made a small video today:
Here are the long details:
The first time it happened to me, this lasted less than 5 minutes. I was driving. I had just left the SC after delivery and I had no audio at all (no navigation audio, no music, no blinkers sound).
The second time, I had no LTE connectivity for a long time. I was also driving and this time, it lasted about 15 minutes. During that time, I had no speed indicator.
These two episodes happened on 2018.21.9
Yesterday, I got the new 2018.24.1 firmware. I was hoping this would solve my problem. As a matter of fact, I had to reboot because when I entered the car, both screens were blank and they would not come up. This time, the reboot worked normally.
Today, again, I had no LTE connectivity for a while so I rebooted the car again. I was parked at the supermarket. It went back into a loop. I could not turn off the car. I could not lock it. I could put it in drive but the parking break was engaged and it wouldn't disengage when selecting drive. I tried pushing the wheel buttons several times but nothing.
I called assistance and the lady on the line was clueless. She tried to contact my car but it appeared off line to her. I activated my iPhone hotspot but the car would not connect. Then, suddenly it became online to her (while still rebooting) but it wouldn't let her pull the logs. After about 3 minutes, it went offline again. She decided to call road assistance and while she was doing that I tried the wheel buttons once more and then, the MCU came up, and the IC screen stayed off for about 30 seconds and came up too, and everything seemed normal.
The lady proceeded to download the logs and she told me she would send them to my SC and to upper support and that I would be contacted next week.
Has anybody seen anything like this? Any idea how to "break" the loop if this happens again? I get the feeling that when I drive the car later, LTE will be dead again...