M
MIBryan
Guest
Need the group's assistance for ideas as I'm beyond frustrated. Recently received a letter dated Nov 30 from Tesla stating that the VCM daughterboard with an enhanced eMMC is available. Work is being done under recall 21V-035. Letter goes on to say I need to schedule an appointment.
I've tried three different times using different options within the app to schedule an appointment. Each time, I get a message in the app saying the service center will contact me within 2 hours with an appointment. So far, all three times, I've received no contact and the service request magically disappears from the app.
Any suggestions on what to do besides filing a complaint with NHTSA and/or tweeting to Elon? I've had no issues in the past using the app to schedule an appointment but this time it is getting extremely frustrating.
I've tried three different times using different options within the app to schedule an appointment. Each time, I get a message in the app saying the service center will contact me within 2 hours with an appointment. So far, all three times, I've received no contact and the service request magically disappears from the app.
Any suggestions on what to do besides filing a complaint with NHTSA and/or tweeting to Elon? I've had no issues in the past using the app to schedule an appointment but this time it is getting extremely frustrating.