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Recent windshield replace by anyone?

Discussion in 'Model X' started by nctalkinghead, Jun 6, 2019.

  1. nctalkinghead

    nctalkinghead Member

    Joined:
    Dec 25, 2015
    Messages:
    183
    Location:
    Raleigh, NC
    Hail and heat have destroyed the windshield on my 2018 X. Old threads seem to indicate that Tesla no longer replaces glass...Safelite is recommended...and camera must be recalibrated at Tesla. I am getting conflicting info from Safelite and local Tesla SC...anybody have recent experience with this nightmare?
     
  2. Cleex024

    Cleex024 Member

    Joined:
    Dec 22, 2018
    Messages:
    16
    Location:
    VA
    so I have recently had my windshield replaced because of a huge rock chip and tesla sc replaced the windshield...2 months later i have yet another crack and replacing my windshield and this time i am going to get it replaced at an authorized tesla body shop because there are other damage. however i do believe the sc would have replaced the windshield again and it was about $1400.

    as for the calibrating it is all done automatically I believe...last time they told me to drive about 50 miles and should be done calibrating which it was actually less. but during that time i was not able to use autopilot.
     
  3. dmd2005

    dmd2005 Member

    Joined:
    Oct 5, 2015
    Messages:
    775
    Location:
    Abbotsford, BC, Canada
    Had my wife's X windshield repaired at a Tesla approved glass shop and no calibration by Tesla is needed. The camaeras automatically recalibrated with driving and AP seems fine when I use it.
     
  4. nctalkinghead

    nctalkinghead Member

    Joined:
    Dec 25, 2015
    Messages:
    183
    Location:
    Raleigh, NC
    Thanks much for these replies!
     
  5. seclinton

    seclinton Member

    Joined:
    May 25, 2015
    Messages:
    306
    Location:
    Newark, CA
    Tesla is starting to in-house repair more and more now instead of referring people to body shops. Turns out service on non warranty items is a a good racket.

    Tesla Fremont and Sunnyvale are now doing glass replacements. 6/12 my wife’s X windshield $1500 and change. Sunnyvale my Model S Rear door window on order $250 from a breakin. Had a bent regulator channel too

    Expect Tesla to in house service more and more, it’s a cash cow out of warranty
     
  6. nctalkinghead

    nctalkinghead Member

    Joined:
    Dec 25, 2015
    Messages:
    183
    Location:
    Raleigh, NC
    My local SC in Raleigh NC did the windshield replacement for my X. Had to wait 5 days for an appointment and according to service invoice it looks like the repair took an hour and 20 minutes, but labor charge was $437.50. That is well above their stated hourly shop labor rate of $175/hour. Windshield cost was $10.25. Cash cow indeed.
     
  7. Dirk

    Dirk Member

    Joined:
    May 8, 2017
    Messages:
    30
    Location:
    Sunnyvale, CA
    About 2 months ago, I had my windshield replaced under warranty because of a stress fracture (2017 X). The Sunnyvale SC just had a 3rd party come to my work and to the replacement right there in the parking lot. Very convenient. No camera calibration needed.
     

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